Dev Ops Engineer

WHO WE ARE

The Digital Center of Excellence (DCOE) is the organization within Hallmark Technology that is responsible for: 

• Building a world-class, consumer-focused caring platform that enables Hallmark’s lines of business (LOB) across the enterprise (Crayola, Hallmark Media, Hallmark Global) to accelerate their direct-to-consumer product strategies  
• Developing a Cloud-first, multi-tenant digital platform that provides capabilities and services, such as a unified Hallmark Profile, Product Recommendations, Global Payment services, etc.  
• Building, securing and operating digital consumer products for Hallmark’s LOBs 
• Scaling development capabilities to build for Hallmark’s future

As a member of the DCOE team you'll partner with high functioning, high energy teams of cross-functional disciplines that bring products like Hallmark.com and our Hallmark Gold Crown Omnichannel network to life for our consumers. With a consumer-first focus this group delivers impactful digital solutions that have a direct impact on consumer brand engagement and retention in the digital space, which results in revenue growth and brand relevance. 

WHAT YOU WILL DO

The role of DevOps Engineers exists to bridge the gap between software development and IT operations, with the organizational purpose of improving collaboration, efficiency, and automation within the software development lifecycle. DevOps Engineers streamline the deployment pipeline, automate repetitive tasks, and implement continuous integration and continuous delivery (CI/CD) practices to accelerate software delivery while maintaining reliability and quality.

By fostering a culture of collaboration and automation, DevOps Engineers will enable Hallmark to iterate quickly, deliver value to customers faster, and respond more effectively to market demands. Experienced DevOps engineers at higher progression levels lead strategic initiatives, driving infrastructure automation, continuous improvement, and innovation aligned with organizational objectives. They collaborate cross-functionally, mentor junior team members, and manage risks effectively, ensuring compliance with security standards and regulatory requirements.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Bachelor's Degree or 4 years professional work experience.
• 4 years of experience as DevOps Engineer or Software Developer
• Experience with Terraform, Gitlab Pipelines, AWS, and Docker
• Experience with a monitoring tool (Datadog, Splunk, New Relic, CloudWatch, Prometheus and Grafana)
• 3 years of SQL and Aurora Databases
• 4 years of experience in Python, Java, and/or Ruby
• 4 years of experience in scripting languages such as Bash and/or PowerShell
• 4 years of experience in DevOps tools and technologies
• 4 years of experience in Linux/Unix and Windows operating systems

PREFERRED QUALIFICATIONS

Your application will stand out if you have demonstrated knowledge, experience, or skill in the following:

• Bachelor’s Degree in computer science or information technology.
• Familiarity with software development practices, such as version control, code review, and testing.
• Experience in scripting languages to automate tasks and implement infrastructure as code (IaC) practices.
• Experience using version control systems (e.g., Git), CI/CD pipelines (e.g., Jenkins, GitLab CI/CD), configuration management tools (e.g., Ansible, Chef, Puppet), containerization platforms (e.g., Docker, Kubernetes), and/or cloud services (e.g., AWS, Azure, Google Cloud Platform).
• Experience with any monitoring tool such as DataDog, NewRelic, Splunk, or any other.
• Experience with system administration tasks and network fundamentals to configure and manage infrastructure resources.
• 5 years' experience with cloud computing platforms such as AWS, Azure, or Google Cloud Platform, including proficiency in cloud-native services, infrastructure provisioning, and management
• Knowledge of containerization technologies such as Docker and container orchestration platforms like Kubernetes
• Experience with automation tools and practices, such as Ansible, Terraform, or CloudFormation
• Familiarity with security best practices, compliance standards, and security automation tools is preferred for integrating security into the DevOps workflow and ensuring compliance with industry regulations.
• Manage, optimize, and maintain database systems (e.g., SQL Server, PostgreSQL, MySQL).
• Ensure data integrity, performance tuning, and backup/recovery processes.
• Automate database deployments and migrations in alignment with DevOps workflows.
• Write and maintain scripts for database performance monitoring and tuning.
• Configure and manage replication, clustering, and failover solutions for high availability.
• Solid foundation of migration SQL server from EC2 instance to RDS.

ADDITIONAL DETAILS

• This is a hybrid role, with the opportunity to work both on-site at Hallmark's Headquarters and virtually from your residence in the Kansas City, MO metropolitan area. The intent of our hybrid strategy in Hallmark Technology is to drive in-person collaboration, build partnerships with the business, and enhance team culture, while maintaining flexible work arrangements, contributing to a positive work/life balance. 
• This is a progressive role that will be filled at the level based on the skills and experience of the selected candidate.

Now’s your chance to embrace a future with Hallmark -- just follow the instructions below to apply. 

You must show how you meet the basic qualifications (listed below) in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are Microsoft Word (DOC or DOCX), PDF, HTML, or TXT.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference checks.

HALLMARK -- Because Connecting With Each Other Has Never Been More Important 

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That’s why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here. Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark’s second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!  

When you join Hallmark, we will go out of our way to make you feel like part of the team, even in a remote/hybrid work environment. In the day-to-day, we’ll make the best use of the skills and talents you already have. We’ll also give you leadership opportunities and show you multiple potential pathways to future success.  

 Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups.