What are the responsibilities and job description for the Property Leasing Manager position at Hallmark Management?
Job description
The Hallmark Companies is seeking a responsible individual for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments. Primary duties are to greet clients, to present professionally the features and benefits of the community and properly secure lease agreements from qualified persons. A leasing consultant is very service oriented and strives to make current residents feel welcome and comfortable in their community.
DUTIES AND RESPONSIBILITES
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.
MARKETING/LEASING
- Maintains a professional, yet friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.
- Inspects model and “make ready” vacancies daily to insure cleanliness.
- Answers incoming phone calls and handles each call accordingly. Transfer calls to assistant manager or property manager when appropriate.
- Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
- Update online advertising to reflect current market pricing on a weekly basis.
- Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction.
- Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc.
ADMINISTRATIVE
- Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
- Completes all lease paperwork including related addenda and accepts rents and deposits.
- Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups.
- Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
- Inventories office supplies on periodic basis. Reports need to property manager.
- Organizes and files appropriate reports, leases and paperwork.
- Attends TMI meetings when requested.
- Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.
ADMINISTRATIVE
- Correctly completes all lease applications, assists with application verification and notifies prospective residents of results. Types miscellaneous resident communication as needed.
- Completes all lease paperwork including related addenda and accepts rents and deposits.
- Completes Guest Card information form on all clients, sends thank-you notes and performs follow-ups.
- Physically inspects community when on grounds, picks up litter and reports any service needs to maintenance staff. Inspects move-outs and vacancies.
- Inventories office supplies on periodic basis. Reports need to property manager.
- Organizes and files appropriate reports, leases and paperwork.
- Assists property manager and assistant manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.
GENERAL
- Performs any additional duties assigned by assistant manager, property manager or Regional Property Manager.
QUALIFICATIONS:
Position requires excellent leasing and closing skills, and the person must have basic computer skills and be organized.
Work Hours: 40 hours per week. Employees will be required to work a flexible workweek including weekends.
- Onesite/ Bluemoon Experience (Preferred)
DRIVING/TRAVELING REQUIREMENTS:
- Occasionally need time to utilize personal transportation to inspect apartment community and perform outreach marketing.
- In some cases, the leasing consultants will need to operate a property golf cart to show residences to potential customers.
- Must have valid driver’s license and automobile insurance.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends
Supplemental Pay:
- Commission pay
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
- Property Management: 1 year (Preferred)
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $15 - $17