What are the responsibilities and job description for the Social Services Director position at Hallmark Manor (WA)?
We are hiring a Social Services Director to oversee social services operations across Life Care Centers of America's Cascades Region, which includes facilities spanning from Federal Way to Skagit in the Seattle area. This regional role offers a competitive salary and an expanded scope, ensuring that our patients' emotional and social needs are met in accordance with all regulations and company standards. The ideal candidate must have Skilled Nursing Facility (SNF) experience, a bachelor’s degree in a human services field, be licensed in Washington State (if required), and have a strong background in healthcare social work. This position emphasizes leadership, patient advocacy, and program development while fostering collaboration and excellence across multiple facilities. Join us to make a meaningful impact in post-acute care!
Position Summary
The Social Services Director plans, organizes, develops, and directs the overall operation of the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- Currently registered/licensed in applicable State. Must maintain an active license in good standing throughout employment.
- Bachelor’s degree if working in a facility with 120 or more beds (see State law)
- Two (2) years’ experience in health care social work preferred
Specific Job Requirements
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Implement a social services program that meets the medically related social and emotional needs of patients as well as State, Federal, corporate, and division guidelines
- Act as patient advocate and provide education to staff regarding patient rights
- Chart appropriately and timely
- Assist patient and family through education, financial planning assistance, liaison with community agencies, etc.
- Recruit, select, hire, train, evaluate, counsel, and supervise social services staff
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
