What are the responsibilities and job description for the Full-Time Patient Account Representative position at Hallmark Youthcare Richmond, Inc.?
Job Title : Patient Account Representative
Location : 12800 W. Creek Parkway Richmond, Va 23238
Company : Hallmark Youthcare
Job Summary :
The Patient Account Representative is a vital member of our revenue cycle team, responsible for managing patient accounts to ensure accurate billing, collections, and effective communication with patients and healthcare providers. The ideal candidate will demonstrate a commitment to customer service excellence, possess strong analytical skills, and have a detailed understanding of insurance verification, billing regulations, and patient account management.
Key Responsibilities :
Account Management :
- Manage patient accounts by verifying insurance eligibility and coverage, obtaining pre-authorizations, and ensuring accurate billing practices.
- Review patient accounts for discrepancies, resolve outstanding balances, and identify any potential billing issues.
Billing and Collections :
Documentation and Reporting :
Compliance and Regulations :
Qualifications : Education :
Experience :
Skills :
Attributes :
Work Environment :
This position typically operates in an office environment within a healthcare facility. Standard working hours will apply, with some flexibility required to accommodate patient and organizational needs.
What We Offer :
Hallmark Youthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
