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Service Coordinator

Halverson and Blaiser Group, Ltd.
Minneapolis, MN Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 4/26/2025
Join Our Team at Halverson and Blaiser Group, Ltd.

About Us

Halverson and Blaiser Group, Ltd. is a leading property management and real estate investment firm, specializing in both commercial and residential sectors. We are committed to fostering career growth through comprehensive training and development programs. Our competitive compensation package includes salary, medical, dental, and vision insurance, 401(k) matching, and generous paid time off. Join us to advance your career in the thriving real estate industry with a growing company striving to be the best!

Why You'll Love Working Here

  • Career Growth: Extensive opportunities for professional development.
  • Comprehensive Benefits: Competitive salary, health insurance, 401(k) matching, and more.
  • Positive Work Culture: Enjoy a collaborative and supportive work environment.
  • Work-Life Balance: Flexible policies that support personal and professional well-being.
  • 401(k) Match: Up to 5%
  • Health Insurance: Medical, Dental, and Vision coverage
  • Life Insurance
  • Paid Time Off (PTO)
  • Referral Program
  • Career Development Opportunities

Job Summary

The Activities and Service Coordinator is essential in creating a supportive housing environment, ensuring residents get tailored assistance to live independently. This role involves connecting residents with necessary services, providing both strategic oversight and direct support, and fostering partnerships with community agencies. The coordinator's efforts enhance residents' quality of life and promote their independence through effective, resident-centered care.Upholding HBG’s core values—Accountable, Invested, and Reputation—is essential for success in this position.

Essential Responsibilities

  • Provide comprehensive case management, including intake and referral services to residents in need.
  • Document all activities and prepare required reports to ensure accurate tracking and accountability.
  • Forge and maintain relationships with community agencies and service providers to ensure residents have access to flexible, creative, and individualized services.
  • Maintain an up-to-date directory of service providers for use by project staff, residents, and their families.
  • Monitor and assess the ongoing delivery of services from community agencies, keeping both case management and provider agencies informed of residents’ progress.
  • Oversee the provision of supportive services as needed, ensuring they align with residents' specific requirements.
  • Perform other duties as assigned to support the effective operation of the program

RESIDENT RELATIONS/CUSTOMER SERVICE

  • Educate residents about available services, application procedures, and client rights, advocating on their behalf as needed and referring them to appropriate community service providers.
  • Facilitate the development of informal social support networks among residents, their families, and friends.

Minimum Requirements

  • High School diploma or GED equivalent.
  • Ability to pass the American Association of Service Coordinator Program within the first 24 months of employment.
  • Effective communication skills, both verbal and written.
  • Thorough understanding of and adherence to all safety rules, regulations, policies, and procedures, including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to Know, SDS, ADA, HUD Policy and Procedures, and Fair Housing laws and regulations.

Skills, Knowledge, And Abilities

  • Strong organizational and multitasking abilities to manage diverse responsibilities effectively.
  • Proficiency in utilizing various software and tools for documentation and reporting.
  • Exceptional interpersonal skills to build and maintain productive relationships with residents, service providers, and community organizations.
  • Ability to handle sensitive situations with empathy, discretion, and professionalism.
  • Knowledge of community resources and the ability to leverage them to meet residents' needs effectively.
  • Capacity to stay informed about changes in policies, regulations, and best practices relevant to the role.

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to move about around the assigned communities and stamina to sit for extended periods of time; exerting up to 10 pounds of force occasionally to lift, carry, push, pull or move objects; vision to read printed materials and computer screens; and hearing and speech to communicate in person or over the telephone.

Halverson and Blaiser Group, Ltd. is an equal opportunity employer committed to fostering an inclusive and diverse work environment. We welcome applicants of all backgrounds and experiences.

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