Account Manager

Account Manager – Remote (Austin, TX)

Hamamatsu, one of the world’s largest suppliers of advanced light detectors and detector systems for industrial, scientific, and commercial applications, has an immediate opening for an Account Manager. Our customer base is remarkably diverse; we serve Fortune 100 firms, top research labs, and innovative startups as well. Hamamatsu’s mission is to improve the welfare of society through the advancement of photonics technology.

Job Responsibilities:

• Account & Market Management: Oversee the daily management of the failure analysis market, including customer interactions, strategic follow-ups, and internal coordination to support seamless business operations.
• Sales & Business Development Strategy: Develop and implement strategies to maximize sales and profitability through new product introductions, opportunity identification, competitive displacement, and customized product development. Ensure strong project support and maintain high confidence levels at both the customer and parent company regarding business success.
• Stakeholder Relationship Management: Build and maintain strong executive and working-level relationships across key stakeholders, including customers, Hamamatsu, and our parent company. Facilitate strategic engagement between senior leadership and key decision-makers.
• Tools & Process Optimization: Develop and maintain advanced tools for account and market management, including configurators, price lists, business projections, RFQ documents, and sales tracking reports. Demonstrate proficiency with Excel, PowerPoint, and internal systems such as AX, CMS, and CRM.
• Negotiation & Agreement Management: Drive, negotiate, or support the negotiation of legal and partnership agreements, including pricing, purchasing, business, joint development, non-disclosure, and sales agreements. Secure necessary approvals from Hamamatsu and the parent company throughout the process
  
  

Required Qualifications:

• BS Degree in Physics, Electrical Engineering or related discipline
• Ph.D. or equivalent of work experience (~8 yrs)
• Education or experience in lasers, microscope optics, new technique development, and road map coordination
• Strong oral and written communication skills, problem solving skills, and attention to detail
• Proven hands-on technical expertise (e.gs. device failure analysis, working in lab, rebuilding cars, assembling computers, etc.)
• Intermediate Microsoft Office experience
  
  

Preferred Qualifications:

• Background in semiconductor failure analysis
• Experience with Hamamatsu failure analysis tools
• Presentation experience
• Collaborative experience contributing toward team goals
  
  

This position requires working with, or exposure to goods and information that may be subject to the jurisdiction of the US State Department ITAR regulations (https://www.pmddtc.state.gov/index.html) and the Commerce Departments CCL (https://www.bis.doc.gov/index.php).

Benefits

Hamamatsu offers a competitive salary and excellent benefit package for full-time employees which includes: Medical, Dental, Vision, Prescription, Life Insurance, Vacation/Sick/Personal Time, and Retirement Plans.

This position may require working with, or exposure to goods and information that may be subject to the jurisdiction of the US State Department ITAR regulations (https://www.pmddtc.state.gov/index.html) and the Commerce Departments CCL (https://www.bis.doc.gov/index.php).

Hamamatsu is an Equal Opportunity Employer. All applicants will receive fair and impartial consideration without regard to race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran status, gender identity, sexual orientation, or any other status protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 908-231-0960 or by email at hc_hr_inquiries@hamamatsu.com . Please include your contact information and specific details about your required accommodation to support you during the job application process. Messages left for other purposes, such as not being able to get into the careers website, following up on an application, or other non-disability related technical issues will not receive a response.

It is the policy of Hamamatsu Corporation not to sponsor immigration visas for employment applicants.

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