What are the responsibilities and job description for the Cage and Vault Supervisor position at Hamburg Gaming?
Compensation: $18.00 - $19.00 / hour
The opportunity
Delaware North Gaming is searching for a full-time Cage and Vault Supervisor to join our team in Hamburg Gaming in Hamburg, New York. As a Cage and Vault Supervisor, you will supervise daily cage operations and deliver exceptional guest service.
If youre looking for a career opportunity in a fast-paced setting supported by a collaborative team, apply today.
Hours will vary as the team member will train/work on the overnight shift, day shift, 4am drop and both the day and overnight bank shifts. Must be available holidays and weekends.
Pay
$18.00 – $19.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer >https://careers.delawarenorth.com/whatweoffer
.What we offer
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
What will you do?
- Lead and supervise a team of associates, providing planning and scheduling of work assignments, and performance development.
- Participate in the selection and training of new team members, working to ensure they are knowledgeable of laws and procedures.
- Maintain self-serve kiosks.
- Assist in the preparation of daily and weekly reports.
- Cross train in all facets of cage operations including Drop/Count and Main Bank.
- Maintain an accurate cash bank and balance money at end of each shift; investigate all variances and report when applicable. Investigate and resolve customer complaints and issues.
- Monitor the ticket redemption machines and schedule maintenance as needed.
- Maintain the supervisor bank transactions daily when necessary.
- Understand the goals and vision of the organization and demonstrate commitment to those goals in terms of individual and team performance.
More about you
- Must be able to handle large money transactions accurately and reconcile vault impressments.
- Superior communication and interpersonal skills and the ability to lead in a results-oriented, high-volume environment required.
- Must have basic computer skills and knowledge of Microsoft Office.
- Must be able to obtain and maintain a state gaming license.
Physical requirements
- Ability to lift 30 lbs occasionally and push trolly cart with approximate weight of 75lbs.
- Must be able to stand for long periods of time.
- Must able to bend, lift and crouch as needed.
- Gaming environment, noise levels may be moderate-to-high, including exposure to second-hand smoke.
Shift details
Day shift
Evening shift
Overnight
Holidays
Weekends
Overtime as needed
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Salary : $18 - $19
