What are the responsibilities and job description for the 3 Jul 2024 1516866 Azure Cloud Engineer - Consultnacy $100,000 Houston Permanent, 100000 position at Hamilton Barnes Associates Limited?
Join a team of highly technical individuals in a fast-paced, challenging environment. We are seeking an experienced IT consulting engineer with 5 years of experience designing, implementing, and managing cloud and on-premises technologies. You will have the chance to support and improve our clients IT operations and help grow their technology customer base.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
This is a fantastic opportunity for someone who currently has experience working for an MSP and wants to work with leading edge Microsoft technologies and solutions. Candidates for this position should be self-motivated, hands on, and technically oriented with a demonstrated understanding of customer service and IT processes.
If you are interested in this opportunity, apply today!
Responsibilities :
Provide help desk escalation support as described above
Proficiency in English
Advanced troubleshooting and multi-tasking skills
Ability to deal with stress and time sensitive matters
Availability on nights, weekends and holidays as required by client needs
Availability to work in-office for managing and collaborating with IT help desk teams
Ability to collaborate and provide mentorship as a subject matter expert with the team
Communicate via email, phone, Teams and in-person
Willing to commute to client sites (less than 20% travel)
Some on-call support will be required
Qualifications :
Bachelor’s degree or equivalent experience (CS or MIS is preferred)
5-7 years’ experience supporting and implementing technology solutions
Microsoft Certified : Azure Administrator Associate AZ-104, Azure Fundamentals AZ-900, VMware VCP 6, or equivalent certifications
Thorough knowledge of and willingness to learn new technologies
Ability to design and architect solutions and develop and present technical proposals
Ability to communicate strategies and best practices during design and implementation
Fundamental knowledge of project methodologies
Proven experience supporting Microsoft O365 / Azure as well as other third party supported applications
Proven experience supporting Microsoft Solutions and knowledge of licensing through a Cloud Solutions Provider (CSP)
Leading, managing, and supporting Azure Architecture
Ability to support Azure AVD cloud computing environments
Ability to build Azure networks and related items such as VNet Gateways, peering, landing zones
Ability to manage and support both on-premises Active directory and Entra
Automation of processes from technologies such as power apps
Programming language python, JSON, C etc.
Intune / Autopilot configuration management and policy creation
Ability to support and manage storage solutions and Architecture
Knowledge of and ability to manage and support VM technologies VMware / Hyper-V
IOS / Apple MDM
Windows OS experience
Windows server OS experience
Windows Migration and upgrade tactics
BCDR strategies and implementation
Linux experience of current LTS supported platforms
API Integration
SQL and database experience
Some Project management experience
RMM experience
Relevant experience using ticketing systems such as (ConnectWise, HaloPSA, Jira, Freshdesk, etc.)
Knowledge of network architecture including (Cisco, SonicWALL, Azure)
Knowledge of storage architectures and systems including SAN administration, storage, and server virtualization (Hyper-V and VMware) and consolidation
Disaster recovery strategy, planning and administration (both on and offsite / cloud)
Demonstrated abilities preparing documentation and training materials
Preferred Characteristics :
Out-of-the-box thinker with the ability to understand client’s technology needs and present cost-effective technology solutions and recommendations
Willing to participate on special projects while managing individual tasks
Ability to recommend and implement tools necessary to improve service delivery and quality
Previous experience within a consulting organization or providing similar services internally
Experience with pre-sales and post-sales support within a customer facing professional services organization
Experience with working in an IT Service Management ticketing system such as ConnectWise
Ability to deliver technical documentation such as bill of materials, statements of work, as-builts, and topology diagrams
Experienced troubleshooting networking and connectivity issues
Experienced with IT asset tracking systems
Proven experience meeting client’s business objectives
Experience managing escalation of client issues in a timely manner
Detail oriented with a focus on time management
Excellent written and verbal communication skills
Must be a team player with outstanding customer service skills
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