Communication Assistant - Relay Operator

A Different Kind of Customer Service Job

Hamilton Relay is seeking entry level Communication Assistant - Relay Operators for our Albany, GA location. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. Training is targeted to start on March 31, 2025.

Hamilton offers

• Local work from home options available after meeting training and work from home requirements.
• Paid training & computer equipment provided
• Full Time & Part Time shifts available working mid-shifts and evenings
• No or limited direct customer interaction
• Company paid benefits for full time employees
• Bonuses for performance & attendance
  
  

Qualified applicants must be

• 18 years of age or older
• Possess a high school diploma or equivalent
• Have a typing speed of 55 - 60 wpm with a high accuracy rate
• Able to pass a criminal background check
• Able to maintain strict consumer confidentiality
• Available for 2 weeks of on-site training starting on March 31, 2025.
  
  

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.