Office Assistant, Opportunity Programs

Job Description:

Position Summary:

The Office Assistant works closely with the Program Director, Associate Director, and Counselors to manage student service flow, coordinate service protocols, maintain office supplies and equipment, organize staff travel schedules, answer phones and interact with the college and general community, manage required State mandated data collection, and assist with any task associated with the execution of service delivery and service delivery effectiveness.

Responsibilities:

100% needs driven staff and student support

• Serve as the primary point of contact for phone and in-person inquiries, ensuring prompt and professional communication.
• Manage appointment scheduling for the Director, Associate Director, and counselors; coordinate meetings, conferences, and travel arrangements.
• Oversee office opening and closing procedures, ensuring security of student files and sensitive documents.
• Maintain office supplies inventory and coordinate equipment maintenance.
• Act as the office liaison for administrative departments, including Workday system, Mail Center, Print Shop, Desktop Services Office, and Accounts Payable.
• Ensure compliance with institutional and state policies regarding student documentation and program eligibility.
• Assist in the development and implementation of policies and procedures related to program service delivery.
• Provide administrative support for service delivery to students, including managing required documentation and processing student requests.
• Train and supervise front desk student workers, ensuring adherence to office procedures and professionalism.
• Respond to inquiries from prospective students, faculty, and the college community, directing them to appropriate resources.
• Maintain accurate and up-to-date records in compliance with state-mandated data collection requirements.
• Assist in the preparation of reports, grant applications, and other program-related documentation.
• Generate, edit, and disseminate office correspondence, reports, and meeting minutes.
• Performs other duties as assigned.

Education and Experience:

Associate’s degree or high school diploma/GED with at least three years of experience in an administrative role within a fast-paced, multi-tasking environment. Experience working with databases, Microsoft Office Suite, and Google Suite. Strong oral and written communication skills. Equivalent combination of education and experience will be considered.

Compensation Range:

This is a non-exempt position with a pay range of $19.00 - $19.50

EEO Policy:

Benefits:

For Benefits Information, please navigate to the following link:

Employment - Work at Hamilton - Hamilton College