What are the responsibilities and job description for the Call Center Customer Service Representative position at Hamilton Connections?
Overview
We are seeking a motivated and detail-oriented Appointment Coordinator to join our dynamic team. In this role, you will be responsible for managing appointments and ensuring a seamless experience for our clients. You will play a crucial part in supporting our sales team by coordinating schedules, facilitating communication, and enhancing customer relationships. The ideal candidate will possess strong organizational skills and a passion for providing exceptional customer service.
Responsibilities include, but are not limited to the following:
-Helping to monitor customer service representatives
-Assisting with incoming calls, setting appointments, and directing customer calls
-Monitoring attendance, performance issues, and assisting supervisors with employee write-ups
-Reporting on payroll issues and other employee concerns
Hours:
7am to 5pm, Monday through Saturday, typically with rotating Saturdays but more depending on the season
Skills:
- Proven experience in sales or customer service roles, with a strong understanding of technical sales concepts.
- Excellent communication skills in English, both verbal and written, with the ability to negotiate effectively.
- Strong organizational skills with attention to detail to manage multiple appointments efficiently.
- Ability to work collaboratively within a team environment while also being self-motivated.
Apply or call 203-287-2870!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Shift:
- Morning shift
Work Location: In person
Salary : $17 - $18
