What are the responsibilities and job description for the Network & Server Specialist #1309 - Information Technology - Finance Division position at Hamilton County Job and Family Services?
Description
Under general supervision, assist with the installation, configuration, administration, maintenance, and monitoring of the County’s network and server infrastructure using industry standard protocols and procedures. WAN and LAN infrastructure includes Cisco and other network technologies and platforms. Server infrastructure includes Microsoft, Cisco, and Linux platforms and services for both data and telecommunications technologies. Provide technical support to Telecommunications in the implementation, operation, and maintenance of telecommunications related network and server infrastructure. Provide technical support to help-desk and PC technicians with all aspects of PC, printer, and other hardware installation, configuration, administration, monitoring, and maintenance. Provide technical support and training for users accessing network and server resources.
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Minimum Qualifications
A Bachelor’s Degree in Computer Science and a valid driver’s license.
OR
The equivalent of a high school diploma plus four (4) years of direct work experience in server and network administration support. A valid driver’s license is required.
Additional Requirements
Basic working knowledge of and experience with Microsoft server infrastructure and networking technologies is required.
Basic working knowledge of and experience with Cisco IP routing and Ethernet switching technologies is required.
Basic working knowledge of and experience with Linux server technology is preferred.
Knowledge of scripting is preferred.
Microsoft and/or Cisco certifications are preferred.
Physical Requirements
Work requires long periods of attention to detail, extensive computer keyboarding, and occasional lifting, bending, kneeling, stooping or crawling to maintain, repair, install or connect personal computers, server and network related hardware, and peripherals weighing up to thirty (30) pounds; ability to drive an automobile.
Additional Information
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.
All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx
Hamilton County offers medical insurance, life insurance, paid leave, and paid holidays to Full Time and Skimp (25 hours per week) employees. Full time employees also receive Retirement.
01
To meet the minimum qualifications for this position, applicants must meet all of the criteria listed in qualification A or qualification B. Qualification A- A Bachelor’s Degree in Computer Science and a valid driver’s license. OR Qualification B- The equivalent of a high school diploma plus four (4) years of direct work experience in server and network administration support. A valid driver’s license is required. Do you meet qualification A or qualification B?
What is your highest level of education completed?
If you indicated you possess a degree, please tell us the field of study your degree is in.
04
How many years of direct work experience do you have in server and network administration support?
How would you describe your skill level using Microsoft Outlook?
How would you describe your skill level using Microsoft Word?
How would you describe your skill level using Microsoft Excel?
Do you have direct work experience that required you to understand Cisco routers, switches, and firewalls?
Do you have a basic working knowledge and experience with Microsoft server infrastructure and networking technologies?
Do you have a basic working knowledge with Linux server technology? **Preferred but not required
Do you possess Microsoft and/or Cisco certifications? **Preferred but not required
Are you fluent in both English and Spanish? This is not a requirement for the position.
Do you possess a valid driver's license?
Have you ever served in the United States Armed Forces?
The answers you provide in the "Supplemental Question" portion of the application will be used to review/process your application. Once this job posting closes, your answers to the supplemental questions cannot be changed. Have you reviewed your answers and verified they are correct?
Under general supervision, assist with the installation, configuration, administration, maintenance, and monitoring of the County’s network and server infrastructure using industry standard protocols and procedures. WAN and LAN infrastructure includes Cisco and other network technologies and platforms. Server infrastructure includes Microsoft, Cisco, and Linux platforms and services for both data and telecommunications technologies. Provide technical support to Telecommunications in the implementation, operation, and maintenance of telecommunications related network and server infrastructure. Provide technical support to help-desk and PC technicians with all aspects of PC, printer, and other hardware installation, configuration, administration, monitoring, and maintenance. Provide technical support and training for users accessing network and server resources.
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
Minimum Qualifications
A Bachelor’s Degree in Computer Science and a valid driver’s license.
OR
The equivalent of a high school diploma plus four (4) years of direct work experience in server and network administration support. A valid driver’s license is required.
Additional Requirements
Basic working knowledge of and experience with Microsoft server infrastructure and networking technologies is required.
Basic working knowledge of and experience with Cisco IP routing and Ethernet switching technologies is required.
- Testing and certification may be required to demonstrate minimum knowledge, skill, and ability. **
Basic working knowledge of and experience with Linux server technology is preferred.
Knowledge of scripting is preferred.
Microsoft and/or Cisco certifications are preferred.
Physical Requirements
Work requires long periods of attention to detail, extensive computer keyboarding, and occasional lifting, bending, kneeling, stooping or crawling to maintain, repair, install or connect personal computers, server and network related hardware, and peripherals weighing up to thirty (30) pounds; ability to drive an automobile.
Additional Information
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.
All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx
Hamilton County offers medical insurance, life insurance, paid leave, and paid holidays to Full Time and Skimp (25 hours per week) employees. Full time employees also receive Retirement.
01
To meet the minimum qualifications for this position, applicants must meet all of the criteria listed in qualification A or qualification B. Qualification A- A Bachelor’s Degree in Computer Science and a valid driver’s license. OR Qualification B- The equivalent of a high school diploma plus four (4) years of direct work experience in server and network administration support. A valid driver’s license is required. Do you meet qualification A or qualification B?
- Yes, I meet all of the criteria in qualification A.
- Yes, I meet all of the criteria in qualification B.
- I meet some of the criteria in qualification A.
- I meet some of the criteria in qualification B.
- No, I do not meet the criteria for qualification A or qualification B.
What is your highest level of education completed?
- I do not have a GED or High School Diploma.
- GED
- High School Diploma
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
If you indicated you possess a degree, please tell us the field of study your degree is in.
04
How many years of direct work experience do you have in server and network administration support?
- No experience
- Minimal, less than one year.
- 1-2 years
- 2-3 years
- 3-4 years
- 4-5 years
- 5-6 years
- 6-7 years
- 7-8 years
- 8-9 years
- 9-10 years
- 10 years or more
How would you describe your skill level using Microsoft Outlook?
- No experience – I am unfamiliar with Microsoft Outlook.
- Basic- I occasionally use Microsoft Outlook at my current (or at a previous) job.
- Average – I use Microsoft Outlook at least once a week at my current (or at a previous) job.
- Advanced - I use Microsoft Outlook daily at my current (or at a previous) job.
How would you describe your skill level using Microsoft Word?
- No experience – I am unfamiliar with Microsoft Word.
- Basic- I occasionally use Microsoft Word at my current (or at a previous) job.
- Average – I use Microsoft Word at least once a week at my current (or at a previous) job.
- Advanced - I use Microsoft Word daily at my current (or at a previous) job.
How would you describe your skill level using Microsoft Excel?
- No experience – I am unfamiliar with Microsoft Excel.
- Basic- I occasionally use Microsoft Excel at my current (or at a previous) job.
- Average – I use Microsoft Excel at least once a week at my current (or at a previous) job.
- Advanced - I use Microsoft Excel daily at my current (or at a previous) job.
Do you have direct work experience that required you to understand Cisco routers, switches, and firewalls?
- Yes
- No
Do you have a basic working knowledge and experience with Microsoft server infrastructure and networking technologies?
- Yes
- No
Do you have a basic working knowledge with Linux server technology? **Preferred but not required
- Yes
- No
Do you possess Microsoft and/or Cisco certifications? **Preferred but not required
- Yes, I possess Microsoft and/or Cisco certifications.
- No, I do not possess Microsoft and/or Cisco certifications.
Are you fluent in both English and Spanish? This is not a requirement for the position.
- Yes
- No
Do you possess a valid driver's license?
- Yes
- No
Have you ever served in the United States Armed Forces?
- Yes
- No
The answers you provide in the "Supplemental Question" portion of the application will be used to review/process your application. Once this job posting closes, your answers to the supplemental questions cannot be changed. Have you reviewed your answers and verified they are correct?
- Yes
- No
- Required Question