People we serve come from all walks of life and so do we. We want to empower the potential of every team, and we know that teams perform best when they are diverse, and every team member feels that they belong."
Ideal candidates for Hamilton County Developmental Disabilities Services :
- Have a passion for improving others' lives, demonstrated through superior customer service.
- Possess excellent written and verbal communication skills and an appreciation for the work behind providing social services to the community.
- Value a purpose-driven culture, supportive team members, and organizational commitment to growth and innovation.
Benefits at Hamilton County Developmental Disabilities Services :
36.25-hour work week, full-time role.Flexible schedule and hybrid work-from-home options.One week of paid vacation and 15 sick days immediately allocated upon hire. 3 personal days provided per year, prorated with employee start date. Starting vacation accrual of 3 weeks per year. Sick time accrued at 15 days per year after first year of employment with an unlimited accrual.Starting salary range, determined by formula accounting for years of experience : $50,895.00 (base rate) to $63,615.00 (10 years of experience performing this same job or job with primarily the same duties.)Comprehensive Benefits Package : Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Wellness Incentives, robust Employee Assistance Plan, access to Free Medical and Rx through Marathon Health, and more!Ohio Public Employee's Retirement System which includes a mandatory 10% employee contribution and a 14% employer contribution.Service and Support Administrator Team Lead
A day in the life of a Service and Support Administrator (SSA) Team Lead involves coordinating administrative tasks, advocating for individuals with developmental disabilities, and mentoring team members. The Team Lead maintains a modified caseload to remain available to guide new and tenured employees in all aspects of the SSA role. They will assist with managing crises and will serve as an integral member of the On-Call team. Operating in various settings including the community, the agency office, and a home office, they actively contribute to continuous improvement and contribute significantly to maintaining a positive work environment for the SSA team.
Job Duties (Summary) :
Collaborates with the Service and Support Administrator (SSA) Supervisor in assigning individuals to SSA caseloads and reviewing independent plansMentors new SSA staffProvides caseload coverage in cases of vacancy or absenceAssists in tracking data elements for caseloadsMaintains a caseload not exceeding half the typical size for the assigned teamFacilitates the development of individual service plans for individuals and / or familiesAids individuals and families in identifying, selecting, and obtaining / maintaining services, supports, and benefitsActs as the primary point of contact for assigned individuals and familiesEnsures timely and accurate completion of all required documentation, with supervisory supportMonitors individual plans for compliance and quality in service deliveryPrepares case notes, reports, evaluations, and summariesTravels to various county locations for safe and efficient service planning and monitoring in line with agency proceduresParticipates in a flexible and rotating on-call schedule, responding to emergency / crisis situations, providing backup coverage, and working nights and weekends as requiredPerforms additional duties as assignedRequirements :
Bachelor's degree required, a degree in psychology, special education, human services, or related field preferredOne (1) year experience working as a Service and Support Administrator for Hamilton County Developmental Disabilities ServicesMeets the Agency's driver's insurability requirementsMust be able to pass criminal background checks and various abuser registry checksWork Location :
Hybrid - remote and at 5093 Kingsley Drive, Cincinnati OH 45227
Deadline to Apply :
Monday, February 3rd, 2025 at noon EST
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Hamilton County Developmental Disabilities Services offers equal employment opportunities to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law.
Salary : $50,895 - $63,615
