Social Service Worker 3 (SSI Case Manager) (4270-12)
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
Highly Competitive Employee Benefits Package and Generous Paid Time Off
11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, and Paid Parental Leave.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package : Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More!
DEADLINE TO APPLY : 2 / 11 / 2025
WORK LOCATION :
Job & Family Services
222 E. Central Parkway
Cincinnati, OH 45202
WORK HOURS :
Potential for Hybrid Remote Work Schedule)
HOURLY SALARY : $20.60
NOTE : Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document : "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS.
Applicants for Children's Services positions cannot provide foster care for children in the custody of Hamilton County.
REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION) :
- Completion of a B.A or B.S. in a social services (psychology, sociology, political science), criminal justice, human services, liberal arts, or business related field. OR
- Associates degree in social services, human services, liberal arts, or business related field plus 2 years' experience in a social services related field.
- All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills.
AGENCY-PREFERRED QUALIFICATIONS :
Knowledge of SSA programsJOB DUTIES (SUMMARY) :
Offers direct social work services to physically, mentally, or emotionally disabled children and adults applying for SSI. Provides a broad range of services, including applying for SSA programs, assisting clients with the appeal process, advising clients about benefits, providing necessary forms, assisting clients in completing forms, inform clients of SSA medical appointments, following up with SSA when necessary. Also, resolve discrepancies, clarify issues for under and overpayments, track payments, adjudicate and authorize social security and non-paid placement.Assist in establishing entitlement to benefits under social security programs. Obtains client information by interviewing clients, verifying information. Determines eligibility by comparing client information to requirements. Contact SSA by phone-schedules appointments. Respond to incoming calls from SSA to answer questions and inquiries.Provides financial information to SSA by researching and analyzing placement costs. Completes Representative Payee reports. Prepares workbooks in Excel to retrieve and store data and making all records available for review if requested by SSA.Provides benefit payment management for our clients who are incapable of managing their social security payments. Completes payee applications. Report to SSA any changes or events that could affect the client's payment. Provide necessary forms to SSA to continue benefits.Process applications for social security numbers and provide necessary forms for the application process. Maintain a digital copy of the application and social security card through OnBase. Advise children service staff about the social security card status and follow up with SSA when necessary. Reviews incoming court entries from Juvenile Court for required documentation per OAC rule and maintains a record in an online database.Independently perform clerical functions (e.g., open mail manually and process, sort and when necessary, deliver mail to the proper recipients, gather data, completes dictation in SACWIS, search files, maintains statistical reports and other reports, and correspondence as required). Handle time-sensitive mail accordingly and log data on the Excel sheet.Reviews incoming Post Adoption Special Services Subsidy (PASSS) application packets for required documentation per OAC Rule. Submits PASSS applications to panel for approval and denial. Creates all the PASSS cases in SACWIS and manages the approved applications by generating payments through the invoices submitted by the parents monthly.Reviews and processes Interstate Compact on Adoption and Medical Assistance (ICAMA) cases received through ODJFS and processes ICAMA Medicaid. Screen the child for appropriate Medicaid information in MITS, SACWIS, and OIES before creating ICAMA Medicaid.Attends conferences and training.Performs other related duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES : (
Indicates can be developed after employment)Knowledge of : budgeting, human relations, office practices and procedures; agency policies and proceduresinterviewing, community services.Skill In : gather, collate, and classify information about data; people; or things develop good rapport with clients, residents and respective families; handle sensitive face-to-face contacts and inquiries; cooperate with co-workers; prepare routine business letters reflecting standard procedures; write accurate and meaningful reports; carry out instructions in written or oral form; work alone on most tasks; prepare and deliver presentations; deal with problems involving several variables in a familiar context; apply principles to solve practical everyday problems; add, subtract, multiply and divide whole numbers; answer routine telephone inquiries from public; ability to operate within a teamwork approach to achieve unit goals.Ability to : use agency networked personal computer software and program operating systems.ESSENTIAL JOB FACTORS :
Must undergo a background check via the Ohio Bureau of Criminal Identification and Investigation (BCI). Must have a car, valid driver's license issued by the state of residency and required auto liability insurance.PHYSICAL and / or MENTAL REQUIREMENTS :
Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under all circumstances, and to interact effectively with people in a positive manner that engenders confidence and trust.Ability to complete assigned tasks without direct supervision.POSITIONS SUPERVISED :
NoneHAZARDOUS and / or WORKING CONDITIONS :
Long periods of sitting and computer entryBACKGROUND CHECKS REQUIRED :
Background checks consistent with requirements in OAC 5101 : 2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems :
State Automated Child Welfare Information System (SACWIS)State Child / Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five yearsOhio Bureau of Criminal Identification Investigation (BCI)National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101 : 2-5-09 must be conducted for each prospective employee
Salary : $21
