What are the responsibilities and job description for the Help Desk Technician #1330 - Information Technology - Finance Division position at Hamilton County?
Under direct supervision, serves as the initial point of contact for all problems associated with the use of Hamilton County Information Technology Services.
ESSENTIAL FUNCTIONS: (Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, physical requirements, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)
OR
An Associate’s Degree in Computer Information Systems or Computer Science plus two (2) years of closely related computer experience.
OR
A Bachelor’s Associate’s Degree in Computer Information Systems or Computer Science.
PHYSICAL REQUIREMENTS:
Work requires long periods of attention to detail, extensive computer keyboarding, and occasional lifting, bending, kneeling, moving, carrying, climbing ladders, stooping or crawling to fix or connect computer terminals and peripherals weighing up to 35 pounds; requires variable shift work, weekends and on call.
ADDITIONAL INFORMATION:
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Any overtime hours offered in this position are not guaranteed, are an estimate, and are subject to change.
All positions within Hamilton County Government are considered work in-person and require regular and punctual attendance.
All positions within Hamilton County Government may require work on Holidays or weekends. Additionally, irregular hours and shift work may be required, including possible extension of shift hours, at times with short notice.
AN EQUAL OPPORTUNITY EMPLOYER
Hamilton County does not discriminate on the basis of race, color, national origin, sex, religion, age, or disability in employment or the provision of services. A copy of Hamilton County's Equal Employment Opportunity Plan (EEOP) & Utilization Report is available on the County’s Equal Employment Opportunity (EEO) Office home page.
https://www.hamiltontn.gov/Department_EqualEmploymentOpportunityOffice.aspx
Salary : $43,157 - $53,946