What are the responsibilities and job description for the Clinical Director position at HAMILTON HEALTH CENTER INC?
Company Overview: Hamilton Health Center, established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. We are committed to providing high-quality, patient-centered healthcare and related social services that promote access, treatment, education, and prevention for Central Pennsylvania's residents, regardless of their health, economic, or insurance status.
Our Vision: Our vision is a healthy community where every member, regardless of their ability to pay or their insurance status, receives comprehensive and compassionate healthcare. We've remained dedicated to this vision for over 50 years.
What You'll Do:
- Direct and supervise site managers, enhancing productivity and customer service.
- Determine nursing services staffing needs for optimal patient care.
- Oversee peer review processes and annual performance evaluations to ensure clinical quality and regulatory compliance.
- Collaborate with quality and clinical personnel to meet Joint Commission standards and CMS-defined quality initiatives.
- Lead process improvements for patient safety and operational efficiency.
- Identify and implement information system upgrades and new EMR rollouts.
- Develop clinical budgets and monitor productivity against targets.
- Make recommendations for capital expenditures ensuring safe equipment availability.
- Assist Human Resources in staff recruitment, job description development, and continuing education programs.
- Develop and update clinical policies and procedures and provide education on clinical issues.
- Monitor patient/employee satisfaction through surveys and implement action plans for improvement.
- Investigate and report patient clinical complaints as per organizational policies.
- Collaborate with various departments to integrate services and further the mission of the health center.
- Ensure smooth departmental operation, advising on facilities/equipment purchases and repairs.
- Analyze financial and performance data, implementing action plans for improvement.
- Monitor clinic staff adherence to safety regulations and quality standards.
- Demonstrate commitment to workplace values and support a great workplace culture.
- Work within defined parameters to meet regulatory requirements and quality standards.
- Travel to service areas as needed and perform other duties to support the organization's mission.
Requirements:
- Healthcare Knowledge: Minimum of 8 years of clinical experience in a community-based health organization
- Supervisory Experience: Minimum of 3 years’ leadership experience in community clinic or related healthcare facility required.
- Tech-Savvy: Proficiency in basic data entry computer skills.
- Strong Interpersonal Skills: Ability to communicate courteously and effectively with individuals from diverse backgrounds.
- Team Player: An industrious and cooperative nature to foster harmonious working relationships with clinic management, physicians, clinicians, and the public.
- Education: Registered Nurse or CRNP with Bachelor’s in Healthcare Administration
- License: Valid and unblemished Pennsylvania Nursing License or CRNP License
Preferred Qualifications:
- Master’s Degree
- Prior FQHC (Federally Qualified Health Center) experience
- Knowledge of The Joint Commission regulations
- Bi-lingual in Spanish, Nepali, French
Equal Opportunity Employer:
Hamilton Health Clinic is an equal opportunity employer. We are committed to providing an inclusive and diverse work environment where all employees are valued, respected, and have the opportunity to succeed. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, or any other protected status. All employment decisions are based on qualifications, merit, and business needs.
