What are the responsibilities and job description for the Customer Service Agent / Personal Lines Manager position at Hamilton Insurance Agency Inc.?
About us
Trusted Insurance Advisors since 1986 providing coverage to the Edinboro and surrounding areas. Hamilton Insurance Agency, Inc. is looking for a Customer Service Agent/Personal Lines Manager (Hybrid position).
Qualifications:
Prior Insurance experience required
Experience managing a team
Computer proficient and comfortable with changing technology
Excellent customer service and communication skills
*Benefits*
On-the-job training
Support and training and learning development
Simple IRA Retirement Plan Match
Health, Dental, Vision Insurance
Paid time off
Ability to earn commission
*Responsibilities*
This position has primary responsibilities of day-to-day servicing and direct support of personal and commercial line accounts via phone, email or in person.
Process changes, amend coverages, review policies with clients, file claims, take payments.
Expected to quote, field underwrite and issue personal lines policies from time to time.
Understanding the systems, carrier websites and products/coverage offerings.
Develop and maintain working relationships with clients, carriers and team at Hamilton Insurance Agency.
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $16 - $22