What are the responsibilities and job description for the Care Specialist position at Hamilton Madison House?
Care Specialist/Manhattan One Caregiver Services:
Hamilton-Madison House’s Caregiver Support Program serves informal/unpaid caregivers of older adults, and their loved ones, throughout Manhattan’s community districts 1-7, comprising all of Manhattan below 59th Street and the west side of Manhattan to the northern tip of central park. The Care Specialist conducts telephone intakes and in-person assessments, screen clients for eligibility and assist them in applying for benefits and entitlements, provide information and referral services, and assist MSW staff in developing and implementing client care plans, caregiver training, and support groups.
Responsibilities:
- Maintain client caseload of ongoing and short-term clients
- Conduct telephone intake interviews
- Conduct home visits to assess client needs using standard assessment forms
- Use standard screening tools to assess clients for benefits/entitlements eligibility and assist them in completing and submitting forms, and following up to ensure benefits/entitlements are received
- Maintain case records on database including case notes and documentation of services provided
- Assist in developing and implementing caregiver training workshops to support caregivers in their role and help them maintain their own health and wellbeing
- Promote the organization and caregiver program through outreach, participation in community events, and representing the organization to the public
- Participate in interdisciplinary team case conferences and to determine and implement programming to benefit the Hamilton-Madison House’s overall caregiver services program
Minimum Qualifications:
- Bachelor’s Degree in Psychology, Social Work or related field
- Experience in a case management, social service, or similar role
- Excellent communication skills, including telephone skills, and the ability to develop and maintain interpersonal relationships
- Awareness of types of benefits and entitlements and experience completing application forms
- Ability to travel on public transportation and climb stairs to conduct home visits and information sessions
- Basic computer literacy and Microsoft Windows and Microsoft Office
- Ability to work independently as well as on interdisciplinary teams
Compensation: $48,000-$52,000
Hours: Full-time, 35 hours per week, Monday-Friday, 9am-5pm
We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays.
Hamilton-Madison House is an Equal Opportunity Employer
Salary : $48,000 - $52,000
