Morning Shift Receptionist with Growth Opportunities at Family-Owned Acupuncture Practice

Hamilton West Windsor Acupuncture is a family-owned practice serving the Hamilton, NJ area since 1998. With two acupuncturists—a father-daughter duo—and a dedicated front desk team, we pride ourselves on creating a warm, welcoming environment for our patients. As the first and last point of contact for our patients, our receptionists play a vital role in ensuring a positive experience. We are looking for an energetic, compassionate, and detail-oriented individual to join our team as a morning shift receptionist.

About the Position:

The morning shift begins at 9:00 AM, with responsibilities including opening the office, checking messages, and preparing for patients who start arriving at 9:45 AM. On busier days, you’ll work alongside another team member during your shift. Our office hours are from 9:45 AM to approximately 7:00 PM.

Daily Operations:

· Open treatment rooms and front lobby.

· Listen to and respond to messages received after hours.

· Manage and adjust acupuncturists schedules as needed.

· Make reminder calls to patients.

· Greet patients with a smile and positive attitude as they arrive and check out.

· Answer telephones in a pleasant and timely manner with a “smile” in your voice.

· Schedule and confirm appointments for new and returning patients, as well as explain and schedule appointments for new patients.

· Reach out to patients who have not scheduled their next visit.

· Collect payments for services and input into the system.

Education and Experience Requirements:

· High school diploma required.

· At least one year of experience in a medical office or a customer-facing role is preferred.

· Experience with marketing is a bonus.

What we are looking for:

· Ability to build strong first and lasting impressions with our patients.

· Ability to multi-task, be detailed-oriented, and prioritize responsibilities.

· Ability to move around the office, prepare treatment rooms for patients and escort patients to their rooms.

· Mature, responsible, and dependable with a neat and professional appearance.

· Familiarity with computers, printers, and other office equipment.

· Time management skills that accommodate peaks and valleys.

· Ability to work well both independently and as a team member.

· Reliable transportation.

Why you should work for us:

· We are a family-oriented business that values and supports our staff.

· You’ll join a compassionate and professional environment with opportunities for personal and professional growth.

· Our patients are friendly and engaging people that make your workday enjoyable.

· Free acupuncture!

If you’re a caring, organized individual looking to join a compassionate and dedicated team, we’d love to hear from you. Apply today!

Job Type: Part-time

Schedule:

• Evening shift
• No weekends

Work Location: In person