What are the responsibilities and job description for the Valet position at Hamlet Golf & Country Club?
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 150 country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !
Job Summary:
The Valet is responsible for providing the highest level of professionalism and customer service for our Members/Guests by greeting them upon arrival with a Warm Welcome and parking their vehicle safely and timely. Upon departure, providing the same efficient and timely service to return their car leaving them with a Fond Farewell.
Day-to-Day:
- Provide efficient and friendly customer service as Members/Guests approach the drop-off area by opening the door and providing them with a warm welcome.
- Assist Members and Guests as they exit their vehicles to ensure all their needs are met and questions answered. Assist by providing directions and, when possible, escorting them to the location they are looking for.
- Must be able to operate a manual stick-shift as well as an automatic transmission in order to park the vehicles of Members and Guests while practicing safe and responsible driving.
- Assist outside service staff and others, as necessary, by unloading/loading golf bags and other equipment, materials for private events, tournaments, and other functions, etc.
- Assist and coordinate services with other staff, as necessary, to ensure seamless and efficient services to Members/Guests take place.
About You:
- Customer service experience. Basic Golf Knowledge is Required.
- Trusted to maintain the confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
- Perform at the highest level of ethical work standards.
- Comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity. A high school diploma, or equivalent.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.