What are the responsibilities and job description for the Hamleys Saloon Bartender Lead position at Hamleys?
Wage Range: $16.00-$25.00
OPEN UNTIL FILLED: 1ST CLOSING DATE JANUARY 21ST, 2025
IF YOU RECIEVE AN EMAIL THAT YOU MEET QUALIFICATIONS FOR THIS POSITION AFTER APPLYING, PLEASE JOIN US AT HAMLEYS FOR OUR HIRING EVENT ON WEDNESDAY JANUARY 15TH FOR A WALK IN INTERVIEW FROM 10AM TO 3PM.
JOB SUMMARY
Assist Steakhouse Manager in the day-to-day operations of the Steakhouse and Saloon and while on duty, oversees the bar/restaurant and staff to ensure a high level of customer service and satisfaction.
ESSENTIAL JOB FUNCTIONS:
- Promote exemplary guest service standards through prompt, efficient, and friendly service.
- Promote a clean, safe, and healthy work environment at all times for employees and guests.
- Consults with Bar Manager on bar improvements and changes.
- Enforces all beverage service regulations, health and safety issues for both employees and customers by WRC Alcohol Policy and OLCC Policies and Procedures.
- Communicates with customers and staff in a professional and timely manner.
- Will supervise staff on shift and oversee the bar/restaurant by making continual rounds throughout the Steakhouse and Saloon ensuring customer service is met.
- Shall report to Steakhouse Manager and/or General Manager, any unusual work, customer service issues, or employee performance concerns.
- Promote guest service standards through courteous and respectful behavior.
- Comply with the employee handbook, applicable laws, department policy and procedures, safety codes, etc.
- Keeps open communication with Steakhouse Manager and staff members to ensure the highest quality of service.
- Supervises staff, including addressing performance concerns, providing feedback for evaluation, involved in hiring, and training & development.
- Performs other duties as assigned.
PROMOTE WRC AND HAMLEY’S QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating an exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Providing flawless experience –a clean and cared-for resort.
SUPERVISORY AUTHORITY:
- Employees on shift.
SIGNATORY ABILITY:
- Personnel forms.
ACCESS TO SENSITIVE AREAS:
- F&B Controlled areas.
MINIMUM QUALIFICATIONS:
- Two (2) years of experience as a Bartender.
- One (1) year of supervisory experience.
- High School Diploma or GED.
- Trained/knowledgeable of various liquor recipes.
- Must have a dependable work history and be able to work flexible schedules.
- Excellent interpersonal, guest service, leadership, communication, analytical, decision making and problem-solving skills are required.
- Physically able to: stand and/or walk for long periods; able to perform repetitive motions with arms, elbows, wrists, hands, and fingers; able to bend, lift, and maneuver 50lbs; and good visual and auditory acuity to respond appropriately.
- Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
- Must possess or obtain a Food Handler Certification and an OLCC server permit within 30 days of employment.
- Requires a criminal history background check.
- Must be at least 21 years of age.
Salary : $16 - $25