What are the responsibilities and job description for the Front of House Manager position at Hamlin Pub-Rochester?
Overview
We are seeking a dedicated and dynamic Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in hospitality management and food service, ensuring that our guests receive exceptional service and a memorable experience. This role requires excellent leadership skills, a passion for the hospitality industry, and the ability to work in a fast-paced environment.
Responsibilities
- Supervise and coordinate the activities of front-of-house staff, including servers, hosts, and bartenders.
- Ensure high standards of customer service are maintained at all times.
- Manage reservations and seating arrangements to optimize guest flow.
- Oversee food handling practices to ensure compliance with health and safety regulations.
- Collaborate with kitchen staff to ensure timely food delivery and quality control.
- Assist in planning and executing banquets and special events, ensuring all details are attended to.
- Handle guest inquiries, complaints, and feedback professionally and promptly.
- Train new staff members on service standards, menu knowledge, and operational procedures.
- Maintain cleanliness and organization in the front-of-house area.
Skills
- Proven experience in hospitality management or food service management is essential.
- Strong knowledge of kitchen operations and food handling practices.
- Excellent supervisory skills with the ability to lead a team effectively.
- Exceptional communication skills, both verbal and written.
- Ability to multitask and thrive in a fast-paced environment.
- Familiarity with bar operations is a plus.
- Strong problem-solving skills with a customer-focused mindset.
Join our team as a Front of House Manager where you can make an impact by creating an inviting atmosphere for our guests while leading a talented team!
Job Type: Full-time
Pay: $52,000.00 - $58,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $52,000 - $58,000