What are the responsibilities and job description for the Member Concierge position at Hammer & Nails | Grooming Shop for Guys?
Job Overview
we are Hiring! Member Concierge-Hammer and Nails Men's Grooming shop for Guys-Paradise Valley.
Are you an Upbeat, Outgoing personality with a knack for sales? Do you thrive in fast-paced environments, love meeting new people and know how to juggle tasks like a pro? if so Hammer and Nails Men's grooming shop wants YOU to be the face of our brand-new Shop!
Duties
- Outgoing personality: You're the kind of person who lights up a room and makes every customer feel like VIP.
- Sales Superstar: You've got a natural talent and ability to connect with people close sales with ease.
- Multitasker Extraordinaire: You can handle scheduling appointments, answering questions, and keeping the shop running smoothly-- all with a smile.
- Motivated Go-Getter: You're driven goal-oriented, and exited to help us grow.
- Greet guests with a warm, professional demeanor.
- Provide information on services, memberships and promotions.
- Schedule appointments and manage daily operations.
- Maintain a welcoming, clean, and organized environment.
- Build relationships to encourage repeat visits and loyalty.
- Maintain an organized front desk area and ensure all guest requests are fulfilled efficiently.
- Collaborate with other departments to ensure seamless service delivery for guests.
- What we offer: Competitive Pay with performance incentive.
- A fun, professional work environment.
- Opportunities for growth within the company.
- The Chance to be part of a unique grooming experience for men.
If you're ready to bring your energy, sales, talent and customer service expertise to our team, we'd love to hear from you!
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Excellent time management abilities to prioritize tasks effectively.
- Proficient phone etiquette for handling inquiries and reservations professionally.
- Experience in hospitality settings such as hotels or resorts is preferred.
- Multilingual or bilingual abilities are highly desirable for effective communication with diverse guests.
- Familiarity with front desk operations and restaurant services is a plus.
- Ability to work well under pressure while maintaining a positive attitude.
Join us in creating memorable experiences for our guests through exceptional service!
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $17 - $18
