What are the responsibilities and job description for the Greeter / Host position at Hammered Crab?
Looking for a refreshing environment? Good vibes lead to Good times at The Hammered Crab! Newly located right off Hwy 59 in Gulf Shores, AL. Specializing in seafood, prime rib and all you can eat crab legs, we're looking for people motivated to get the job done right and have fun doing it!
Summary of Position
We are looking for a Host or Hostess to join Hammered Crab and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure Hammered Crab guests have a positive dining experience from the moment they arrive till their departure. Ultimately, you’ll ensure we provide excellent customer service and a positive, unforgettable dining experience to our guests.
Responsibilities
- Host/Hostess are responsible for welcoming all guests to Hammered Crab
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Server/Bartender’s name
- Thank customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ questions.
- Assist wait/bar staff as needed
