What are the responsibilities and job description for the Information Technology Technician position at Hammock Beach Resort?
Job Summary
The position of an IT support technician includes working with the end-user infrastructure support and maintenance. Individuals in this role should demonstrate good written and spoken communication skills good typing speed (50 words per minute and more) and the ability to troubleshoot multifaceted problems in a systematic manner.
Responsibilities
QUALIFICATIONS:
- Typically requires a bachelor's degree and 0 to 2 years of experience.
- Performs work under direct supervision.
- Handles basic issues and problems and refers more complex issues to higher-level staff.
- Possesses beginning to working knowledge of subject matter.
JOB RESPONSIBILITIES:
- Identify problems and repair printers copiers and scanners
- Diagnose software and hardware problems
- Repair and upgrade different types of computers (software and hardware)
- Track prioritize and document requests using an IT support request system
- Install and configure new computers and other IT equipment
- Perform regular updates of servers
- Keep track of IT supplies and equipment e.g. cables and adapters
- Provides technical direction and recommendations to improve utilization.
- Reviews records and reports of production machine malfunctions and maintenance as well as organizational procedural and workflow plans and methods.
- Assists with testing of new release of software vendor modifications upgrades and patches.
Property Details
Nestled on a stretch of unspoiled beach along the Atlantic Coast in Palm Coast, Florida, Hammock Beach Resort is an extraordinary treasure. Families have been making special memories for years capturing them in pictures and videos. Whether it’s a first trip to our beautiful beaches or a relaxing spa weekend with the girls, take a look at what makes Hammock Beach Resort so special.
So much more than a hotel room — Hammock Beach Resort is designed for gatherings of friends and families, with villas and suites ranging from 700 to 2,350 square feet. Unlike standard hotels, our multi bedroom villas and suites allow you to experience resort living while still enjoying the comforts of home.
At Hammock Beach, it is our mission to ensure our guests experience a rich and carefree stay. We offer services that are truly unique to Hammock Beach.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
