What are the responsibilities and job description for the Dental Front Desk Coordinator position at Hampden Youth Dentistry?
We are looking for an insurance coordinator and receptionist to join our dental practice team. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming and safe welcome. You will coordinate all front desk activities including calls, appointments, insurance billing, and guest services. You should combine a pleasant personality with a dynamic professional attitude. Our ideal candidate can deal efficiently with complaints, financing for patients, answering questions, scheduling appropriately, and has a solid customer service approach. Ultimately, you should be able to ensure our office provides professional and friendly service to our patients. If you don't have experience, we will train you!
Responsibilities
- Handle complaints and specific patient requests
- Troubleshoot emergencies
- Monitor, stock, and order office supplies
- Open & close office according to office procedures
- Answer phones, checking patients in and out, scheduling appointments, insurance verification
- Marketing
- Maintaining a busy schedule
Skills
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma
- Knowledge of Eaglesoft is a plus; we can train if you aren’t familiar
- Must be bilingual (Spanish/English)
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Denver, CO 80231 (Required)
Ability to Relocate:
- Denver, CO 80231: Relocate before starting work (Required)
Work Location: In person
Salary : $19