What are the responsibilities and job description for the Operations Manager position at Hampton by Hilton Burlington-Colchester?
Duties:
- Assist the General Manager in overseeing daily operations of the hotel
- Provide exceptional customer service to guests and ensure their satisfaction
- Manage and supervise staff in various departments, including bartending, food production, catering, and banquet
- Assist in creating and implementing policies and procedures to improve efficiency and guest experience
- Monitor inventory levels and order supplies as needed
- Handle guest complaints and resolve issues in a timely manner
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Assist in budgeting and financial management
Experience:
- Previous experience in a hotel or hospitality industry is required
- Strong leadership skills with the ability to motivate and manage a team
- Knowledge of bartending, food production, catering, banquet, and coffee services
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational skills
- Ability to multitask and work under pressure
- Proficient in computer systems and software used in the industry
We offer competitive compensation and benefits packages. Join our team today and be part of a dynamic hospitality environment!
Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Weekends as needed
Work Location: In person
Salary : $55,000
