What are the responsibilities and job description for the Hotel Front Desk Night Auditor position at Hampton by Hilton?
Our property is seeking a Night Auditor/Guest Service to join our group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred.
If you are looking to start a career in the hospitality industry and you are responsible, eager to learn, and want a position that can grow with your skills and natural talents, apply now.
Compensation:$14 - $18 hourly
Responsibilities:- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Ensure all guests feel they are having an exceptional experience at the property
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Flexible overnight hours are required
- Excellent customer service and communication skills are required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
- Some college is preferred but a high school diploma or equivalent is required
We are a small Company recognizing talent and taking care of our guests and our team members.
We celebrate success!
We provide annual vacation, paid time off, and paid holidays.
Come join us and be part of our family!
Salary : $14 - $18
