Housekeeping Operations Supervisor

Job Summary
The Housekeeping Supervisor plays a critical role in maintaining the cleanliness and overall appearance of the facility. This position involves overseeing housekeeping staff, ensuring that all areas are cleaned to the highest standards, and providing exceptional service in alignment with hospitality industry expectations. The ideal candidate will possess strong leadership skills and a commitment to excellence in housekeeping management.

Duties

• Supervise and coordinate daily housekeeping operations, ensuring that all tasks are completed efficiently and effectively.
• Train, mentor, and evaluate housekeeping staff to maintain high standards of cleanliness and service.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure compliance with cleanliness standards.
• Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
• Develop and implement cleaning schedules that optimize staff productivity while ensuring thorough cleaning practices.
• Address guest inquiries or complaints regarding housekeeping services promptly and professionally.
• Collaborate with other departments to ensure seamless operations and enhance the overall guest experience.

Skills

• Proven experience in hotel or custodial environments, with a strong understanding of housekeeping management practices.
• Knowledge of industrial cleaning techniques and floor care maintenance.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Exceptional communication skills, both verbal and written, with a focus on customer service in a hospitality setting.
• Ability to lead a team effectively while fostering a positive work environment.

Job Type: Full-time

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Morning shift

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Pittsburgh, PA 15236 (Required)

Ability to Relocate:

• Pittsburgh, PA 15236: Relocate before starting work (Required)

Work Location: In person