What are the responsibilities and job description for the Administrative Assistant position at Hampton Chocolate Factory?
Part-Time Administrative Assistant & Order Coordinator (Hybrid)
We are the Hampton Chocolate Factory — a fast-growing premium brand known for creating one-of-a kind memorable gifting experiences.
We’re looking for a part-time Administrative Assistant to help us keep things running smoothly behind the scenes. This role is a hybrid role, when you are on-site you will be in our warehouse and is a unique opportunity to work directly with leadership, support client relationships, and help coordinate our order fulfillment process. This role is perfect for someone who loves being organized, thrives on checking things off a list, and wants to grow into a full-time admin role over time.
Role and Responsibilities:
Admin & Company Support
- Report directly to the Executive Assistant to the Co-CEO
- Keep track of tasks and deadlines using our project board (Monday.com)
- Manage day-to-day emails for main sales inbox, scheduling, and internal coordination in Outlook and Teams
Client Communication & Sales Support
- Follow up with prospective clients via email or phone
- Manage inbound leads and customer inquiries
- Prepare templated proposals, order confirmations, and simple sales docs
- Log client info and communication in Pipedrive CRM
Order Coordination (Warehouse-Based)
- Enter client gift orders into Shopify, double-checking details like recipient name, product selection, branding touches, and shipping info
- Coordinate special orders or customizations with clients and vendors.
- Communicate with the warehouse team to align fulfillment schedules.
Tools You’ll Use:
- Shopify (order processing)
- Monday.com (task tracking)
- Pipedrive (CRM)
- Microsoft Teams & Outlook
- ChatGPT
You Might Be a Great Fit If:
- You’ve worked in an admin, ops, sales support or warehouse coordinator role before
- You’re comfortable with email and scheduling tools
- You like variety in your work — and enjoy switching between administrative and warehouse tasks
- You’re organized and proactive (you notice problems and fix them before being asked)
- You’re looking for a part-time role that could grow into something more
🕒 Hours & Pay
- Part-Time: 10-20 hours/week to start with full time growth potential
- Schedule: Daytime hours, M–F
🚀 Why Join Us?
You’ll be at the heart of a fast-growing company with real potential to grow your role. We’re a small but elevating team that values creativity, reliability, and people who bring ideas to the table. As the business grows, there’s opportunity for this role to evolve into full-time with expanded responsibilities in operations and customer success.
Please email austin@hamptonchocolatefactory.com with why you think you'd be a good fit to be considered.
Salary : $18 - $22
