Front of House Manager

River Hall Country Club is excited to announce an exceptional career opportunity of Front of House Manager.

River Hall Country Club is built within the gates of a masterfully planned community. The award-winning Golf Course provide all the elements for a beautiful, fun yet challenging round of golf. The Golf Course was designed by Davis Love III and opened for play in 2007. The 7,000 yard masterpiece winds through the River Hall Community and maintains a focus on natural design. The heralded practice facilities include a 400-yard double sided driving range, 10,000 sq. ft. of putting surfaces with ample chipping and bunker areas and a short course.  

Pay: $46,000 - $50,000 annually, based on experience; plus, bonus potential 

Full health care benefits package, Medical, Dental, Vision, 401k with company match, and paid time off.

Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance.

Job title: Food and Beverage Front of House Manager

Reports to: General Manager

Classification: May be hourly or salary, full time, part time, exempt or nonexempt

Working Hours: As required

Job purpose

Provide excellence in products, services, cost controls and sales in all areas of the Front of House Food & Beverage Operation such as: Dining Room, Banquet Area(s), Patio, Lounge, and on the Beverage Cart

Duties and responsibilities

• Participate in the process to hire, train, direct and supervise F&B team members.
• Interview and assist with hiring, training, and evaluating servers, bartenders, food runners, and hosts.
• Implement and create F&B training programs with standards for all FOH team members.
• Create monthly sales incentives for servers, bartenders and host/hostess to participate in and increase sales numbers as well as server involvement.
• Establish and maintain a F&B Manual, which reflects service standards, food quality production, portion, cost control, while conforming to State Health Department Codes.
• Establish and maintain beverage procurement guidelines, Liquor Control Board requirements and observe responsible alcohol beverage service to protect from liability.
• Assist with processing of purchase orders and coding of vendor invoices.
• Monitor and maintain all POS functions related to Food and Beverage.
• Maintain cleanliness and organization in all F&B areas.
• Complete opening and closing checklists.
• Prepare and submit weekly team member schedules and bi-weekly payroll summaries to the General Manager for the above listed team members. Adjust actual schedules to ensure efficient use of team members.
• Promote, organize and service F&B activities.
• Attend and participate in the weekly department and other periodic team member meetings..
• Plan, organize and manage daily activity.
• Manage and monitor daily accurate activity and financial requirements, ordering of products, stock levels and monthly inventory.
• Conduct daily walk-through to ensure the facility is safe and presentable and that courtesy and efficiency are being exercised throughout.
• Protect the assets of the Club.
• Operate within the guidelines, policies, standards and constraints as established by Hampton Golf.
• Maintain Food Handlers Certificate.
• Perform other duties as requested.

Qualifications

Culinary or hospitality degree OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Working conditions

Work is primarily indoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on-the-job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas, write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., and up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load adaptive and other equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Direct reports

Front of House Team Members

Salary : $46,000 - $50,000