Events Manager

Eagle Harbor Golf Club is seeking an Events Manager to join our F&B team!

Pay: $36,000- $43,000 per year, plus commissions 

Full-time team members will qualify for medical, dental and vision benefits, 401k with company match and paid time off.

Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance, to include golfing privileges and great work environment!

Eagle Harbor Golf Club is set amidst a forest of 60-foot pines. The 18-hole Course, designed by award-winning course architect Clyde B. Johnston, features rolling Bermuda grass fairways, multi-tiered TifEagle Greens, and both grass and fine, white sugar sand bunkers. The Club offers a state-of-the-art practice facility and is located in a well-established community.

Job title

Events Manager

Reports to

General Manager

Classification

Salary, Full Time, Exempt

Working Hours

As required

Job purpose

The Events Manager has a true passion for creating the perfect experience for our Members and Guests. By using marketing and sales strategies, the position will work directly with past and future clients and providing friendly, courteous and knowledgeable service, The Events Manager will maximize revenue, bring new business to the Club and maintain great relationships with our returning clients.

Duties and responsibilities

• Primary focus is to develop and lead a strategic sales program designed to meet/exceed the Club’s sales and revenues goals in the areas of weddings, banquets and social events. This includes, but is not limited to, telephone solicitation, outside sales calls, sales presentations, property tours, customer meetings and written correspondence.
• Creates and oversees in-house events
• Embraces the use of the designated Customer Relationship Management (CRM) system and Sales Report, and demonstrates this through an exceptional understanding of these tools and weekly delivery of statistics related to leads prospect pipeline, sales, as well as communicating feedback from lost business, and results specific to marketing initiatives.
• Strategically utilizes and understands different revenue opportunities for the facility, including the local competition and other partnerships or relationships which offer revenue opportunities. Plan/attend, onsite/offsite trade shows, wedding shows, etc. as assigned. Stays current on local trade show/wedding show opportunities.
• Develops and maintains relationships with local corporations, chambers of commerce, associations and charities in an effort to grow revenue.
• Tracks all event guarantees/deadlines based on contract. Ensures accurate and timely invoicing for all services rendered. Coordinates with all departments to ensure specified event arrangements are carried out as planned.
• Acts as a resource to clientele by proactively planning ahead to suggest best practice operations for smooth execution of events as well as upsells. Knowledge and ability to execute all aspects of social and corporate events, from beginning to end; weddings from ceremony to cake cutting.
• Creates a sales culture throughout all facility operations, maintaining excellent service standards to achieve positive Net Promoter Scores and guest satisfaction.
• Works closely with the community to foster a strong relationship with the staff and community
• Effectively communicates sales strategies to the General Manager and Department Heads.
• Continually strives to enhance sales leadership skills by attending industry shows, educational seminars and other learning opportunities.
• Protect the assets of the Club.
• Operate within the guidelines, policies, standards and constraints as established by Hampton Golf.
• Maintain Food Handlers Certificate.
• Performs other duties as assigned by management.

Qualifications

• Bachelor’s degree (BA) preferred and minimum two years related experience and/or training; or equivalent combination of education and experience.
• Previous catering and event sales experience is necessary

Working conditions

Work is primarily indoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on-the-job related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas, write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 40 lbs., and up to 30 lbs. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load adaptive and other sports equipment that may weigh 50 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding. 

Use the following safety precautions when using an 8ft. ladder:

• Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. “A” frame ladders naturally comply.
• Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway.
• Ensure there are non-skid shoes on the ladder.
• If using a medal ladder, be sure that it is not near electrical wires.
• One person on a ladder at one time, and ensure another staff member is holding the ladder in position.
• Never overreach.

Direct reports

None

Salary : $36,000 - $43,000