What are the responsibilities and job description for the Server Assistant / Server position at Hampton Golf?
Job Purpose
Perform tasks necessary to ensure an exceptional dining experience for our Members and Guests.
Duties And Responsibilities
Perform tasks necessary to ensure an exceptional dining experience for our Members and Guests.
Duties And Responsibilities
- Provide friendly and attentive service to Members and Guests. Strive to enhance the overall dining experience by anticipating and fulfilling customer needs.
- Deliver food orders from the kitchen to the respective tables in a timely manner, ensuring all items are accurately presented and promptly served.
- Conduct visual checks on food items to ensure they meet quality standards before delivery.
- Ensure food is served in accordance with safety standards (e.g. proper temperature)
- Assist in setting up dining tables with proper utensils, condiments, and tableware.
- Act as the contact point between Front of the House and Back of the House staff
- Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
- Check in with customers and take additional orders or refill water, as needed.
- Remove dirty dishes and utensils.
- Answer guests’ questions about ingredients and menu items.
- Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)
- Maintain cleanliness and organization in food delivery areas, including food trays, carts, and serving stations. Adhere to food safety protocols and sanitation standards to ensure a hygienic environment.
- Work collaboratively with FOH and BOH team to achieve operational goals and deliver exceptional service.
- Perform other duties as requested.
- Complete 3-6 months of Serving Assistant / Expo
- Previous experience in a similar role, preferably a restaurant or golf club setting
- Understanding of hygiene and food safety rules.
- Physical ability and stamina to carry heavy trays and stand for long hours.
- Availability to work various shifts, including weekends.
- Multi-tasking abilities.
- Good oral communication skills.
- Ability to remain calm and professional in a fast-paced work environment.
