What are the responsibilities and job description for the Housekeeper, Maid position at Hampton Inn and Hampton Inn & Suites?
Job Description:
Housekeeper is responsible for maintaining the cleanliness and overall appearance of the guest rooms and surrounding corridors. Housekeepers are also responsible to accommadate every guest's reasonable needs and request with courteous and pleasant response in effort to create a comfortable and enjoyable stay.
Job Requirements
- Complete all required brand specific training
- Complete all required health and safety training
- Adhere to all specific brand standards
- Perform any duties as requested by management to aid in better operations of the hotel and service to the guests
- Provide personalized, friendly service to every guest and associate
- Clean guest rooms and public areas Report any deficiency and equipment malfunctions in room and public areas to maintenance department
- Make beds neatly with fresh linens * Pick up trash from floor and vacuum * Empties trash from waste cans * Clean mirrors. Wipe shelves, doorframes and furniture with damp cloth. Dust light fixtures, windowsills, and baseboards. Arrange furniture properly * Clean hallway area in front of rooms. Deep clean one room daily * Clean and disinfect bathrooms; scrubbing basin, bathtub, toilet, and tile floor * Replenish appropriate supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and place clean towels on rack * Vacuum each room and hallway * Report to the Executive Housekeeper all rooms vacant and clean and rooms that are occupied and clean * Report any discrepancies of furniture, equipment, and room condition * Should have knowledge of fire alarm and evacuation procedures * Must be responsible for security of guests, fellow employees and hotel assets * Provide assistance when needed to fellow employees, guest, and other departments Necessary Skills: * Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. * Must be responsible for safety and security of guests, fellow employees and hotel assets * Have knowledge of fire alarm system and evacuation procedures * Have dependable transportation available * Able to communicate effectively in writing, verbally, and in person * Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays * Is organized, honest, works well with others, and has an outgoing personality * Maintain a clean and attractive work area, uniform, and person * Able to work with people from diverse cultures and backgrounds Physical Requirements: * Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds * Can stand/walk on feet for 8 hours and work in a restrictive space/environment * Must have eyesight enabling vision both near and far * Must be comfortable using a step stool or ladder * Must be able to use/lift arms for up to 8 hours * Must be able to work in extreme conditions such as heat, cold and stress * Have finger dexterity for operating equipment * Must speak in a clear, understandable voice, hear at a basic level, and understand English * Must be able to write
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
Experience:
- Cleaning: 1 year (Preferred)
Work Location: In person
Salary : $13