What are the responsibilities and job description for the Dual Property Hampton Inn and Home2 Suites Breakfast Experience Host position at Hampton Inn and Home2 Suites by Hilton?
Warm, Friendly, Energetic & Helpful Breakfast Experience Host
Hampton Inn – Smithfield, NC
Home2 Suites - Smithfield, NC
We’re looking for a Breakfast Host to join our team and fulfill our vision of delivering unforgettably positive human interactions to all guests. This is a part time position and the shift starts at 5am.
The Six Musts:
- Must be an energetic early riser (shifts start promptly at 5am)!
- Must be personable
- Must have extraordinary interpersonal skills
- Must have high emotional intelligence
- Must be attentive and thorough in all work
- Must have a servant mentality (humility about self and willingness to serve other people, including guests and coworkers)
The Responsibility: Collaborate with ALL hotel teams to deliver remarkable guest experiences by giving people exactly what they want even before they ask for it. Contribute to maintaining a friendly and warm atmosphere for all people coming through our doors.
A few examples of what the ideal person for this role will do on a daily basis:
- Serve as hotel ambassador by working regular shifts in the breakfast area
- Strike up memorable conversations with people in the lobby
- Create a cozy haven for guests by noticing and picking up stray trash and debris
- Be a gracious host by clearing trash from tables or offering refills on coffee/juice
- Anything else that you can imagine or that someone else might imagine!
By the way, you’ll also manage technical operations such as:
- Maintaining food and beverage inventories
- Performing error free work on a consistent basis; creating weekly food orders, replenishing food as necessary throughout the morning service, maintaining clean and welcoming breakfast area, etc.
The Measure of Success: How well you can “WOW” our guests by coming up with everyday solutions that go beyond the expectations of what they need – to “WOW” our guests, you must knock their socks off by being the friendliest, most helpful, and most hospitable human being they have ever encountered in a hotel!
If you are interested and think that you fit the role we have described, please apply and have the following items available upon request:
- Your resume
- A brief paragraph or two about why we should hire you
- Two (2) professional references (name and telephone number)
Fun Fact: Being ServSafe certified is a plus (but not required)!
Thank you!
Job Types: Full-time, Part-time
Pay: $15.00 - $15.50 per hour
Expected hours: 24 – 32 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15 - $16