What are the responsibilities and job description for the Assistant General Manager position at Hampton Inn and Suites by Hilton?
Job Description
The Hampton Inn & Suites in Duluth, MN is currently seeking a friendly, outgoing, service oriented individual to join our team as the Assistant General Manager. Previous hospitality experience is a plus, but is not necessary.
The Assistant General Manager is responsible for many elements of the daily operation of the hotel the following is a list of some (not all) of the responsibilities of the position:
-Offers courteous and sincere hospitality at all times. Understands what is meant by “good guest service”.
-Assists the General Manager in obtaining compliance with all Company policies and procedures
-Communicates effectively with employees and guests.
-Develops and maintains an atmosphere in the hotel that encourages cooperation, promotes teamwork and reduces conflict.
-Along with the General Manager, interviews, trains, and schedules all employees.
-Works with the management team on all sales leads/bids.
-Performs all duties of all hotel staff when needed.
-Along with the General Manager, addresses guest concerns in an appropriate and timely manner.
-Is on call to ensure proper operation of the hotel. May also be required to call or stop at the hotel to confirm that everything is operating properly.
-Assists the General Manager with ideas that will motivate and increase the morale of staff.
-Along with the General Manager, continually evaluates all departments of the hotel to ensure duties are being completed according to Company/Brand Standards.
Candidates must be available to work evenings, weekends, and select holidays.
Employer Offers:
Competitive Wage
Matching 401K-after 1st year of employment
Paid Time Off
Hilton Employee Discount
Opportunity for growth within the company
Job Type: Full-time
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Day shift
- Holidays
- Night shift
- On call
- Weekends as needed
Education:
- Associate (Preferred)
Experience:
- Hotel management: 1 year (Required)
- Hospitality: 1 year (Required)
Work Location: In person
Salary : $19
