Breakfast Attendant/ Evening Attendant

The Breakfast host/hostess is knowledgeable of food being served for the Hampton signature breakfast and proper food handling procedures. They are also responsible for requisitioning food, beverages and supplies for breakfast area in accordance with occupancy forecasts. They work closely with hotel staff ensuring that the total guest experience exceeds guests’ expectations. Additional duties may be assigned by management.

Job Duties and Responsibilities

• Be able to work a flexible schedule • On time and complete set up and removal of the Hampton signature breakfast and all of its standards

• Maintain professional service skills and clarifying guest’s needs •

Completing the required setting up to serve training and other required Hampton training • Is able to provide area information, suggestions and directions as needed. 

.Is able to assist with guest needs including problems during their stay as it relates to any part of the hotel experience

• Smile • Maintains complete and up to date inventory records and is able to provide them to upper management as requested

• Is willing to or could obtain proper food handing certificates

• Is fully knowledgeable of food being served.

• Maintains and is neatly attired at all times in the required uniform and nametag.

• Maintains a professional and congenial attitude.

• Checks breakfast area for neatness, cleanliness, proper set-up, and backup supplies.

• Is alert to the operation of the breakfast area and is able to train on that department if necessary or requested

• Completes daily recordings of specific forms to be used by management.

• Maintains a positive working atmosphere in the breakfast area.

• Performs other reasonable related duties as assigned by immediate supervisor and management.

• Report lost-and-found items in accordance with hotel procedures.

• Meet all brand compliance standards and QA set forth by Hampton/Hilton Hotels.

• Clears trash and empties area trash containers as needed throughout the breakfast shift.

• Mops, Sweeps, dusts and cleans carpets and any other areas as needed during the breakfast shift

Job Requirements

• High school diploma or equivalent • Prefer at least one (1) year of customer service or food service experience

• Requires ability to stand/walk for significant periods

• Requires ability to communicate both orally and in writing to guests and staff members.

• Requires ability to work flexible schedule to include weekends and holidays.

• Requires the ability to lift 15-25- pounds infrequently when stocking items.

• Knowledge of applicable standards and procedures. • Requires knowledge of food prices and items.

• Requires ability to simple mathematical skills in totaling costs.

• Requires ability to work well with the public and professionally represent the hotel/restaurant.

• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities

• Must display very good organization and time management skills

• Must be able to walk and climb/descend stairs approximately 20% of the time

• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks

• Must be able to regularly lift and carry up to 20 pounds without assistance

• To always maintain a high standard of personal hygiene and appearance

• Must be able to work from 5:30AM to 11:30am 2-3 days a week
• Must be able to work 3 nights a week Monday-Wednesday from 4;45pm to 6:30pm
• Must attach a resume