What are the responsibilities and job description for the Hotel General Manager position at Hampton Inn and Suites?
Job Description
Job Description
What Makes a McKibbon General Manager?
As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. Reporting to the Regional Vice President of Operations, the General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.
A Day in the Life :
- You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.
- You will be responsible for assisting with the overall performance of the property’s operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor.
- You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.
- You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.
- You will inspect and oversee that safety and security standards are being maintained.
- You will support guest experience and satisfaction in all operations.
- You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved.
- You will act as the face of the property by being actively involved in the local community.
Requirements :
Ideal Skills & Qualities :
Perks & Benefits Beyond the Basics :
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :
Full Time Associates :
Financial & Occupational Wellness : All Associates
Personal Wellness : All Associates
Any state specific holiday, vacation or benefit requirements will apply
