What are the responsibilities and job description for the Hotel Guest Services - 3pm to 11pm position at Hampton Inn Bellevue/Nashville?
Job description
Hampton Inn Bellevue is looking for a Front Desk Agent
ESSENTIAL JOB FUNCTIONS
- Keeps accurate accounts of cash, checks and credit transactions
- Handles confidential information, including guest records, with a high degree of integrity
- Makes daily deposits (as applicable)
- Verifies room charges and rates; verifies register has appropriate starting cash
- Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report
- Submits reports to corporate office as appropriate
- Monitors room availability
- Blocks rooms and handles guest requests
- Performs and documents security walks on a regular basis
- Has a thorough knowledge of emergency procedures and implementation of procedures
- Prepares continental breakfast on time; replenishes breakfast items as needed
- Performs duties of a Guest Service Agent, including laundry functions as directed
- May be required to make management decisions in manager’s absence
- All other duties as assigned
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $15 - $16
