Hotel General Manager

Are you a hospitality leader with a passion for delivering exceptional guest experiences? Are you ready to take charge of a thriving hotel and inspire an accomplished team? The Hampton Inn Birmingham-Colonnade 280 is seeking a driven and personable General Manager to oversee day-to-day operations and propel our hotel to new heights of success.

About Us

Nestled near The Colonnade and minutes from downtown Birmingham, the Hampton Inn Birmingham-Colonnade 280 provides travelers with a warm welcome, modern amenities, and the friendly, authentic service known as “Hamptonality.” Our property is part of Hilton’s family of brands, offering team members a chance to grow within a global leader in the hospitality industry. Join us and help create memorable experiences for every guest who walks through our doors.

Key Responsibilities

• Strategic Leadership: Develop and implement strategies to optimize operations, maximize revenue, and ensure brand standards are consistently met or exceeded.
• Team Management: Recruit, mentor, and lead a diverse team of department heads and staff. Foster a positive, collaborative culture that drives top-notch service and employee satisfaction.
• Guest Experience: Champion the “Hamptonality” spirit by maintaining high customer satisfaction scores, responding promptly to guest feedback, and continuously enhancing the property’s overall reputation.
• Financial Oversight: Manage property budgets, forecast revenue and expenses, and track performance metrics to achieve financial goals. Identify cost-saving opportunities while maintaining quality service standards.
• Brand Compliance: Ensure compliance with Hilton brand guidelines, including operational procedures, safety protocols, and quality assurance audits.
• Sales & Marketing: Partner with the regional sales teams and local community stakeholders to execute revenue-driving initiatives, maintain corporate and group business relationships, and increase market share.
• Community Engagement: Represent the property in local events and foster relationships within the Birmingham community, promoting the hotel’s presence and reputation.

Qualifications

• Experience in Hospitality of progressive hotel management experience, ideally within a branded, select-service or full-service environment.
• Leadership & Communication: Proven track record of effective team leadership, employee engagement, and strong interpersonal skills. Financial Acumen: Demonstrated ability to manage budgets, interpret financial reports, and execute cost-control strategies. Brand Awareness: Familiarity with Hilton brand standards and hospitality best practices is a plus. Problem-Solving Mindset: Keen attention to detail, ability to multi-task, and a proactive approach to addressing guest and operational issues. Customer-Centric: Passion for delivering exceptional service and an unwavering commitment to guest satisfaction.What We Offer**

*
*
*
*

• Competitive Compensation: A competitive salary commensurate with experience, plus bonus potential tied to performance.
• Benefits Package: Comprehensive health, dental, and vision coverage, 401(k) plan, and paid time off.
• Hilton Team Member Travel Program: Enjoy discounted rates at Hilton properties worldwide.
• Professional Development: Ongoing training, leadership development courses, and opportunities for career advancement within Hilton’s global network.
• Positive Work Environment: Collaborate with a dedicated team in a supportive and rewarding setting.

How to Apply

If you are a results-oriented hospitality professional who thrives on delivering outstanding guest experiences and energizing teams, we want to hear from you! Please submit your resume and a brief cover letter highlighting your relevant experience and leadership accomplishments.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: In person

Salary : $80,000