What are the responsibilities and job description for the Front Desk Agent (Part-Time) position at Hampton inn by Hilton Batesville Arkansas?
We are looking for someone that is focused on providing exceptional hospitality to our guests. This position is perfect for someone that is looking for a part time job and loves working with people!
Job Summary
As a Front Desk Agent, you will be the first point of contact for guests at our hotel, providing exceptional customer service and creating a welcoming atmosphere.
Duties
- Greet guests upon arrival and check them in/out of the hotel
- Assist guests with inquiries, requests, and resolving any issues promptly
- Handle reservations, cancellations, and room assignments efficiently
- Process payments and maintain accurate guest accounts
- Provide information about hotel services, amenities, and local attractions
- Perform night audit duties as required
- Maintain a tidy and organized front desk area
Experience
- Previous experience in a front desk or customer service role is preferred
- Knowledge of hotel operations and hospitality management practices preferred
- Strong communication skills with a focus on guest relations
- Ability to multitask in a fast-paced environment
- Proficiency in using hotel management software is a plus
Job Type: Part-time
Pay: From $11.50 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12