What are the responsibilities and job description for the Front Desk/Night Auditor position at Hampton Inn by Hilton, Easton Maryland?
Job Summary
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team. The ideal candidate will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during the night shift.
Responsibilities
- Greet guests in a friendly and professional manner
- Check-in and check-out guests efficiently
- Handle guest inquiries and resolve any issues promptly
- Perform night audit procedures accurately
- Maintain a clean and organized front desk area
- Assist with guest requests and provide information about hotel services
- Process payments and maintain accurate records
Skills
- Proficiency in front desk operations
- Strong customer service skills
- Knowledge of night audit procedures
- Excellent communication and interpersonal abilities
- Familiarity with hotel management software is a plus
- Ability to multitask and work efficiently in a fast-paced environment
- Understanding of hospitality industry standards
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
- Evening shift
- Holidays
- Morning shift
- Overnight shift
- Weekends as needed
Ability to Relocate:
- Easton, MD 21601: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16