What are the responsibilities and job description for the Hotel Houseman position at Hampton Inn by Hilton?
JOB TITLE: Houseman
REPORTS TO: Executive Housekeeper, Housekeeping Supervisor or General Manager
JOB SUMMARY: Cleans assigned areas in accordance with set procedures. Stocks room attendant's supplies, removes soiled linen and trash from carts, and performs various guest service functions.
ESSENTIAL FUNCTIONS:
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REPORTS TO: Executive Housekeeper, Housekeeping Supervisor or General Manager
JOB SUMMARY: Cleans assigned areas in accordance with set procedures. Stocks room attendant's supplies, removes soiled linen and trash from carts, and performs various guest service functions.
ESSENTIAL FUNCTIONS:
- Cleans vending machines and all surrounding areas.
- Empties all trash receptacles and ashtrays in corridors and public areas
- Cleans all outside area walkways; sweeps stairways and landings; cleans railings and washes all EXIT doors
- Cleans public restrooms
- Cleans elevators, tracks, chrome, and stainless steel
- Spot-cleans walls and doors; removes cobwebs; cleans fire extinguishers
- Wipes baseboards, railings, phones, walls, windows/doors and vending areas
- Collects soiled linen from room attendant's cars and delivers to area assigned
- Vacuums all inside corridors and shampoos carpets (as needed)
- Assists in keeping all storage areas and linen room clean.
- Assists Executive Housekeeper in checking supplies, opening cartons, and placing supplies neatly on shelves
- Assists in making beds and cleaning rooms, (flips mattresses on periodical basis) when necessary, as instructed by Manager
- Delivers cribs, rollaways and other guest amenities to guest rooms
- Clean and setup pool area each morning and afternoon
- Assists with light maintenance duties such as PTAC replacement, toilet plunging, and showerhead replacement
- Complete all assign tasks on checklist and complete walkthrough with Manager to ensure all tasks were completed on said employee’s checklist before employee clocks out
- Recognizes and corrects potential safety hazards such as broken doors or railings, fire hazards, wet floors, etc
- Performs other related and unrelated tasks as assigned by management
- Environmental Conditions
- 75% Inside: Protection from weather conditions but not necessarily from temperature changes
- 25% Outside: No protection from weather conditions during property walks and inspections
- Essential Skills
- Knowledge of applicable franchise standards and procedures.
- Ability to maintain records and communicate effectively with members of other hotel department
- Educational/Vocational Preparation
- High school graduate or equivalent preferred
- Ability to follow schedule and ability to perform physical labor
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