Housekeeping Supervisor Part time

A Housekeeping Supervisor is responsible for overseeing all housekeeping operations to deliver an excellent Guest experience while evaluating guest room and public areas for property cleanliness and quality control he /she can help in setting department targets and objectives in absence of the Executive Housekeeper and assisting his/her direct supervisor in all areas of the housekeeping department.

Duties and Responsibilities:

❑     Oversee housekeeping operations in the hskp manager absence

❑     Inspect assigned rooms and ensure they are cleaned to standards

❑     Oversee Laundry Operations

❑     Ensure everyone in the department is trained and using Quore on a daily basis

❑     Operate within departmental budgets through effective stock and cost controls and well managed schedules

❑     Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard

❑     Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork

❑     Ensure team members have an up-to-date knowledge of all room categories and amenities

❑     Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

❑     Ensure staffing levels cover business demands

❑     Ensure ongoing training

❑     Manage staff performance issues in compliance with company policies and procedures

❑     Recruit, manage, train and develop the Housekeeping/Laundry team

❑     Complete linen inventory for the hotel

❑     Maintains data and information for property management systems

❑     Assist other departments wherever necessary

❑     Be a Brand Ambassador of A&R’s Culture, Mission and Values.

Required Skills and Experience:

❑     At least 1 years of experience in housekeeping/laundry and previous experience of managing a department and or related experience

❑     Prior successful performance as a Housekeeper

❑     A high school certificate or equivalent

❑     Excellent leadership, interpersonal and communication skills

❑     Committed to delivering high levels of customer service

❑     Ability to work under pressure

❑     Excellent grooming standards

❑     Flexibility to respond to a range of different work situations

❑     Entry level , with computers and computer programs, including Microsoft Office

❑     Strong organizational, budget management, and problem-solving skills

❑     Strong communication skills

❑     A passion for delivering exceptional levels of guest service

Other Skills Required:

Physical: Must be able to stand for periods of time; ability to lift to 25 lbs.; may  require frequent bending, stooping and kneeling

Mathematical: Must be able to use basic mathematical techniques including  percentages and ratios

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job. 

Salary : $17 - $18