What are the responsibilities and job description for the Housekeeping-Supervisor position at Hampton Inn Fort Meyers PAH Management?
Job Description
Job Description
Hampton Inn and Suites Fort Meyers Florida is seeking a Housekeeping Supervisor to join the team. We offer great benefits and a great team.
Housekeeping Supervisor Job Description
FSLA : Non- Exempt
Reports to : Housekeeping Manager
Job Expectation :
At PAH Management, a Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his / her absence.
Responsibilities will include but not be limited to :
- Ensure that employees are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
- In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
- Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
- Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
- Maintain key control.
- Handle items for "Lost and Found" according to the standards.
- Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
- Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
- Carry an active pager / radio to maintain contact with the Front Office and / or Engineering throughout the shift.
- Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
- Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
- Assist with training of housekeeping staff.
- Ensure completion of cleaning projects on a biannual basis.
- Ensure overall guest satisfaction.
- May be asked to perform other business-related duties, as mandated by management.
Basic Qualifications
Preferred Qualifications
Physical requirements :