What are the responsibilities and job description for the Houseman position at Hampton Inn / Homewood Suites Houston Downtown?
Job Description
Job Title: Houseman
Housemen are responsible to provide janitorial and maintenance support to ensure the cleanliness of the hotel public space and guest areas including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide a clean and safe environment for guests
Proactively maintain assigned areas and equipment
Clean and maintain common areas of the property
Deep cleaning of assigned areas
Setting up and maintaining complimentary hotel lobby functions
Cleaning and setting up meeting room functions when assigned
Delivering service items to guest rooms upon requests from front desk
Ensure efficient completion of daily assignments in a timely manner
Report all safety, maintenance and housekeeping concerns to management
Attend and participate in all mandatory trainings
Flexible with schedule and assignments
Knowledge and completion of property cleaning procedures
Maintain effective performance under pressure
Follow proper procedures for lost and found items
Follow guest safety procedures
Follow guest requests, i.e. do not disturb signs, change of linen or terry
Acknowledge and greet guests in public spaces
Review daily inventory of supplies needed to complete assignments
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently required to stand; walk; use hands to finger, reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is frequently exposed to moving toxic or caustic chemicals. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
