What are the responsibilities and job description for the Housekeeping Inspector position at Hampton Inn Kansas City / Shawnee Mission?
The Hampton Inn Shawnee is currently looking for hardworking, energetic and passionate people to join our team in the role of Housekeeping Inspector. This is a Full Time opportunity with weekend availability preferred. The salary range for this position is $16.00 - $19.50 per hour based on previous work experience.
Who Are We?
RHW Hotels is a well-respected hotel management company based out of Overland Park Kansas with properties throughout Colorado, Kansas, Missouri and Nebraska. We are made up of creative professionals who are committed to helping our business grow and providing excellent service to our guests through integrity, commitment, and leadership.
Why RHW?
We only the hire the best and we take care of our team. We are a family organization and each person is extremely important to us. We show that through the Perks and Benefits we offer to each employee. We offer Health Insurance, 401k, Vacation Days after 6 months of employment, Referral Bonuses, Hotel Discounts and a trip provided by us after 5 years of employment.
When you join RHW you do more than simply switch companies to advance your career. You become part of the RHW family, a group of talented women and men who drive guest satisfaction, give back to our communities and exceed guest, associate and investor expectations.
Job Summary:
The purpose of the Housekeeping Inspector is to provide the highest level of service to our guests by ensuring that the hotel’s guest rooms are kept clean and in excellent condition in accordance with RHW standards.
Duties
- Inspect all rooms after cleaning. Correct any minor cleaning problems found in inspected rooms as needed, later reviewing any problems with the Guest Room Attendant
- Send Guest Room Attendant back to the room to correct major and recurring problems and re-inspect when corrections are completed
- Accommodate guest special requests courteously
- Answer guest questions regarding hotel and local area facilities and services
- Operate housekeeping equipment in correct and safe manner
- Responsible for the proper administration of key control for issued keys
- Bring all lost and found items to the housekeeping office for logging in and proper storage
- Train and re-train Guest Room Attendant under the direction of the Director of Housekeeping
- When needed, perform opening duties by assigning work to Guest Room Attendant and prioritize work load
- Carry out any reasonable request by management if capable of performing
- Perform closing duties, ensure all carts are left cleaned and stocked, and collect and verify all Guest Room Attendant assignment sheets. Communicate any discrepancies to front desk.
- Notify Director of Housekeeping of any problems with rooms
Requirements
- High School Diploma or equivalent
- 1 year experience as a Housekeeper
- 1 year hotel experience preferred
- Leadership experience preferred
Salary : $16 - $19