What are the responsibilities and job description for the Hotel Front Desk Agent position at Hampton Inn - Leeds, AL?
Hampton Inn – Leeds, AL is seeking friendly and reliable PEP-trained candidates to join our Front Desk team. Morning 7a-3pm and evening 3p-11p shifts will be available.
Attention to detail and strong communication, organizational and interpersonal skills are key. A strong sense of customer service is required, as Front Desk Agents will spend much of their time interacting with the public. Strong mathematical skills are needed in order to complete payment processing responsibilities.
- Experience with PEP Property Management system.
- Using oral and written communication skills to register and accommodate guests
- Managing guest service requests
- Processing cash or credit card payments
- Maintaining updated information on room availability, reservations, and guest messages
- Must have reliable transportation
- Minimum one year Hampton/Hilton PEP experience
- Must be able to stand for 8 hour shift
Job Type: Full-time
Experience:
- Customer Service: 2 years (Required)
- Front Desk: 1 year (Required)
- hospitality: 1 year (Required)
Job Type: Full-time
Schedule:
- 8 Hour Shift
- Holiday
- Weekends
- Flexible Scheduling
Education:
- High school or equivalent (Required)
Language:
- English (Required)
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Communication method(s) used:
- In person
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hampton/Hilton front desk: 1 year (Preferred)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Relocate:
- Leeds, AL 35094: Relocate before starting work (Required)
Work Location: In person
Salary : $14