What are the responsibilities and job description for the Sales Coordinator position at Hampton Inn Saratoga Springs?
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Sales Coordinator.
We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!
Job Responsibilities
As a Sales Coordinator, you will provide administrative support to the Sales Office.
Your specific duties in this role will include:
- Serve as a point-of-contact for guests organizing and attending meeting events at property
- Perform various administrative tasks, i.e. run month end reports, handle miscellaneous accounting and purchasing functions
- Prepare internal and external correspondence, i.e., contracts, proposals, group resumes, event orders and rooming lists.
- Answer all incoming phone calls in a friendly, courteous and timely manner using the appropriate greeting.
- Respond to customer inquiries in a timely fashion.
- Act as a liaison between the hotel and customer to ensure successful events.
- Make individual guest reservations as needed.
- Assist with Direct Bill accounts invoicing and payment processing.
- Maintain and order appropriate level of sales collateral.
- Assist in other hotel departments as needed; i.e. Front Desk
- Maintain a thorough knowledge of hotel staff, room locations, room rates, hours of operation, amenities and selling strategies.
- Assist with communication with the hotel operations team and Managers to ensure a seamless guest experience.
- Build, manage and enter group room blocks for hotel(s) in Sales system.
- Maintain current and accurate files, i.e. client files.
- Assist in maintaining the cleanliness of the sales office and surrounding areas.
Job Requirements
We are looking for a self-motivated Sales Coordinator with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication and interpersonal skills.
Specific qualifications for the role include:
- Three to six month’s experience; One year certificate from college or technical school; or equivalent combination of education and experience.
- Hotel software (MARSHA, FOSSE) knowledge helpful
- Solid organizational, time-management and prioritization skills
Benefits
As a Sales Coordinator with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
- Compensation of $17.00 per hour and up based on experience
- Comprehensive benefit packages
- Hotel room discounts at our locations around the globe
- Discounts on food and beverages
- Professional development and advancement opportunities
Experience
Preferred- 1 year(s): Sales
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Enthusiastic: Shows intense and eager enjoyment and interest
Salary : $17
