What are the responsibilities and job description for the Front Desk Agent position at Hampton Inn St. Augustine Beach?
Looking for smiling faces in our area to join our team at the Hilton Garden Inn St. Augustine Beach. We have an opening for one more person to join our amazing team.
Hotel customer service or front desk experience preferred.
Competitive wages, health and dental insurance available.
Apply in person or by email.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to guests’ complaints in a timely and professional manner
- Effectively communicate with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Skills
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Customer service attitude
- Excellent communication and organizational skills
- Hilton Experience (ONQ) is a Plus
- Job Type: Full Time & Part Time
Experience:
- Previous hotel front desk: 1 year (Preferred)
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $16